Scrum Master, Technical Program Manager

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary

Supporting an e-commerce website focusing on Comcast business products leveraging .net core and React with Sitecore for a CMS. Resource will be facilitating definition and design of the chosen path to meet the business requirements as well as the installation and deployment of software/hardware associated to the project. The resource will also be engaged in project definition as appropriate, the production support and maintenance that is necessary to cover, and help create the project plans, scope documents, schedule levels and team management.

Job Description

Role and Responsibilities

• Guiding the team and organization on how to use Agile/Scrum practices and values
• Guiding the team on how to get the most of self-organization
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment
• Ensuring principles of psychological safety can continue to be evolved and championed
• Facilitating discussion, decision-making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog

Qualifications and Education Requirements

• First-level Scrum Master certification (CSM, PSM I)
• Experience playing the Scrum Master role for at least 3 years for a software development team that was diligently applying Scrum principles, practices, and theory.
• Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)

Preferred Skills

• Preferred Skills/Experience (Any of these is a plus)
• Second-level Scrum Master certification (CSP, PSM II)
• Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Applicable knowledge of the technologies used by the team
• Previous experience as a team lead
• Excellent communication and mentoring skills

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.