Security Engineer II

What does a successful Cyber Security Engineerdo at Fiserv?

This position will require you to act as a front-line and escalation interface to users, reviewing trouble tickets and dispatching them to appropriate technical resources.

What you will do:

• Operate autonomously while still coordinating with FDE / EFTPS representatives under most circumstances when called upon.
• Be comfortable driving work efforts outside business-hours, when necessary, as part of on-call rotation schedule
• Act as a front-line and escalation interface to users, reviewing trouble tickets and dispatching them to appropriate technical resources.
• Seek to develop strong partnerships within FDE / EFTPS, as well as outside the team to ensure progress is made regardless of the challenges involved.
• Be Self-motivated to identify requirements for projects and process improvements.
• Engage on FDE / EFTPS projects and initiatives on any technical level.

What you will need to have:

• Must meet requirements to obtain & maintain C2 & C6 GOVT Clearance / Certification
• Four years college or equivalent post-high school education or experience
• Two years or more production SA experience with Windows and Linux platforms
• Two years or more experience supporting system applications.
• Minimum Two years' experience with managing various Security tools / resources.
• Strong interpersonal and communication skills; capable of explaining complex procedures in writing or verbally; good comm skills.
• Expert with an operating system and its commands/utilities at a user level; can edit files, issue commands, differentiate file types, find directories, navigate through the file system, etc.
• Must possess expert troubleshooting skills and be able to provide timely issue resolution in a complex Production / Application environment.
• Advanced skill level and understanding of common system commands of Windows and multiple Unix variants; for example, understands job scheduling, managing installer packages, understands soft and hard links, shortcuts, distinctions between the kernel, Application, and the user environment, reviewing data related to I/O, memory, and CPU usage analysis in Windows & Linux
• Fundamental to moderate understanding of common system software such as SSH, RDP, WINSCP
• Moderate to advanced understanding of Application UIs, redundancy, active-active, failover, High Availability (HA) solutions
• Well versed with deployment platforms as well as multiple scripting languages

What would be great to have:

• Advanced degree in computer science or a related field.
• Familiarity with networked/distributed computing environment concepts; for example, can use the route command or administer routing and remote access service, add a workstation to a network, and mount remote filesystems, install drivers, agents, and applications.
• Knowledge of Application requirements and resource allocation
• Use of SAN and NAS (storage solution)
• Knowledge of Logical Volume Manager (LVM) configuration and usage.
• Ability to write scripts in some administrative language (Tk, Perl, VBScript, a shell).
• Programming experience in any applicable language.

Perks at work:

• We're #FISVProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important info about this role:

• We're better together. This role is fully on-site for the first 90 days and on-site Monday through Thursday after that.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future, as it will not be provided for this role.
• This is a full-time, direct-hire role, meaning no C2C, C2H, or remote options are available.

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.

More about life at Fiserv and joining our team:

Find out more about us and how you can take the next step at careers.fiserv.com . Whenever you're ready for a change, we're ready to help.

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