See yourself at Twilio

Join the team as our next Security Engineer - Insider Risk

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco we have presence throughout South America Europe Asia and Australia. We're on a journey to becoming a globally anti-racist anti-oppressive anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio we support diversity equity & inclusion wherever we do business. We employ thousands of Twilions worldwide and we're looking for more builders creators and visionaries to help fuel our growth momentum.

About the job

We are seeking an Insider Risk Security Engineer that will work within the Twilio Threat Detection and Response group [TDR]. The engineer will be responsible for conducting Insider Risk investigations in collaboration with internal/external stakeholders gathering Insider risk intelligence through various sources educating the team with industry specific standards contributing to IR [Insider risk] investigation metrics and supporting program planning.

Responsibilities

In this role you’ll:

• Conducting insider risk investigations and streamlining the investigative process.

• Tracking and documenting formal investigations and/or informal inquiries in the case management system.

• Identify and gather information from intelligence data sources working groups software applications and document trends and patterns of possible insider risks.

• Work independently and create documentation related to Insider risk policies procedures processes etc.

• Conduct high technical investigations utilizing data from detection tools including UEBA SIEM and others.

• Apply discretion and professionalism when conducting user-based investigations and inquiries.

• Coordinate with Insider Risk Threat Intel/Hunt Detection Engineering SIRT teams to identify and implement opportunities for continuous program improvement like automation.

• Delivering effective timely and succinct communication of important topics risks and issues to relevant leadership and stakeholders.

• Learn new technologies and adapt to changes quickly.

• Support BAU when required - review of daily alerts on UAM triage violations support project related work.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s Degree in Computer Science or “STEM” Majors (Science Technology Engineering and Math)

• 3+ years of experience in Insider Risk Data Loss Prevention Cyber Investigative analysis or the Intelligence field.

• At least 3  years of experience leading or conducting technical investigations utilizing Insider risk tools (UEBA SIEM DLP).

• Broad knowledge of Cloud Solutions (IaaS PaaS SaaS) IT technologies operating systems applications and network security platforms.

Desired:

• Insider Risk Program related certifications.

• Broad understanding of IT security concepts and knowledge of Incident management or ability to identify anomalous activities and associated risks.

• Strong verbal/written communication with ability to effectively interact with individuals at all levels of responsibility and authority.

• Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously;

• Ability to influence and build effective working relationships with all levels of the organization.

Location:

Ireland. This role will be in-office or remote.

What We Offer

There are many benefits to working at Twilio including in addition to competitive pay things like generous time-off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems take initiative pitch in when needed and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if you're ready to unleash your full potential do your best work and be the best version of yourself apply now!

If this role isn't what you're looking for please consider other open positions .