Security Operations Manager

Job Details

What you will do

The Security Service Team Manager will be responsible for the coordination and assignment of personnel and materials necessary for prompt, complete inspection and repair of security, fire, card access and CCTV systems within an assigned territory. The Manager develops and builds on current capabilities to prepare team members for successful job performance. He/she may manage a small District's service operations.

How you will do it

• Plan, schedule, supervise, and control service jobs.
• Read and interpret P & L's, General Ledger, Job Profitability and Open Job Detail reports.
• Maintain outright sales and advanced service charge recovery margins.
• Evaluate system performance for cost savings and product improvement.
• Research and maintain technical knowledge to inform associates and customers of current standards and new developments.

What we look for

Required

• Associate degree or equivalent working experience.
• Three (3) years' experience, conducting repairs, inspections, service assessments of comparable equipment
• Three (3) plus years of leadership/supervisory experience.
• Ability to work well in a cross functional matrix organization, dealing with conflict resolution issues.
• Customer centric is a vital skill this individual must have.
• Excellent communication skills, follow up, and attention to detail.
• Budgeting and forecasting experience.

Preferred

• BA or Associate degree.
• Five (5) years' experience, conducting repairs, inspections, service assessment in the Security or Fire Safety industry.
• Five (5) years of leadership/supervisory experience.
• Financially savvy, with Profit and Loss experience.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.