Senior Account Coordinator

Job Description

Job Summary

TheSenior Account Coordinator supports staffing needs by performing a wide variety of clerical and administrative duties needed to place a healthcare professional on assignment.

Job Responsibilities

• Review Healthcare Professionals electronic profiles (work history, skills, convictions, references, etc.) in systems to submit bookable candidates to facility clients, by taking into account order details/requirements as well as file flow to client.
• Advise Recruiters of additional information needed to complete Healthcare Professionals profiles by responding to file submissions to build urgency
• Upload Healthcare Professionals profiles into client tracking system using the appropriate Vendor Management (VM) technology and process to generate client responses and candidate interviews.
• Study the standard processes in navigating Vendor Management Systems (VMS) including document types and requirements to become the technological expert (Super User) to quickly and accurately submit candidate profiles.
• Articulate to Account Managers and Recruiters how each online system differs in terms of submission process and requirements to expedite and troubleshoot file submissions and uploads.
• Verify and post open orders from vendors by interpreting system-generated order notifications to determine which are valid for a new, open position that goes into the appropriate system.
• Interpret system-generated order notifications from vendors to verify those that are new, open positions, by partnering with Account Managers and post orders in AMIE/eRecruit.
• Generate production and management reports using eEecruit, AMIE, Brain Reports and Excel to support leadership performance tracking and analysis.
• Verify and generate confirmation letters and confirm candidate bill rates and assignment dates when Travelers accept offers/assignments to finalize Healthcare Professionals file and avoid billing issues.
• Cover open account management territories by calling facility contacts to open orders, submit files and expedite interviews and offers, in order to support department performance goals.

Education

• Bachelor's degree | Preferred

Minimum Experience

• 1+ year of experience in sales, recruiting, or customer service capacity.
• 1+ year of experience in a fast paced work environment, including experience in adapting to changing priorities.
• Computer/keyboard skills and proficiency in Microsoft Office software: Proficiency in Excel Highly preferred

Key Skills

• Tech Savvy
• Organized
• Ability to multitask
• Attention to detail
• Strong communication skills

Our Core Values

Respect • Passion • Continuous Improvement • Trust • Customer Focus • Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate

$20.25 - $25.25 Hourly

Final pay rate is dependent on experience, training, education, and location.