Senior Account Director

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

Senior Account Directors at AKQA are charged with orchestrating vision across key accounts, becoming trusted advisors to our most influential clients by navigating uncertainty and risk to create mutually beneficial outcomes. They often operate at a portfolio level, owning revenue and client satisfaction, setting the service approach across talent, process, and culture, and marshaling teams to convert major growth opportunities.

Based in DC, our collaborative teams work across a broad range of clients in design, strategy, analytics, product management, content, user experience and technology, with a core focus in the creation of brand-centric integrated campaign work.

We exist to create the future with our clients and that partnership is the basis of our practice. We work collaboratively across client teams to ensure each experience is of the highest quality and has a measurable impact on the customer and business alike.

ROLE RESPONSIBILITIES

• Partner with senior clients to set their vision and translate it into actionable steps for the agency team
• Design and implement operational solutions that benefit both client and agency
• Shape account direction and tone by building alignment and cohesion within discipline leads
• Earn the role of a trusted advisor by developing and applying deep expertise in every aspect of the client's business
• Contribute directly to creating and enhancing great ideas by bringing expertise to bear from brief to delivery
• Create an environment where clients and the agency team can confidently collaborate through challenges
• Author growth strategies, accurately forecast revenue, and ensure the team has what's necessary to achieve those goals
• Craft narratives for and deliver key client presentations to maximize sell-in of innovative thinking

QUALITIES AND CHARACTERISTICS

• You are a natural relationship builder confident in navigating complex client organizations to earn rapport, recognition, credibility, and influence
• You are an energetic, inspiring leader who can rally client and agency teams with optimism and resilience
• You are a master communicator, deftly using every tool to influence outcomes and sell in great work
• You maneuver through uncertainty easily to create clarity and alignment and are fearless in proactively having difficult but necessary conversations to support the relationship and work
• You possess a passion for excellent ideas and the capacity to see and nourish potential
• You have an entrepreneurial spirit with experience contributing to new business efforts and driving organic growth

Explore our extensive range of benefits here.

This role is associated with the Washington D.C. studio.

AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.