SENIOR ACCOUNT MANAGER

Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.

With over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization's culture and requirements. Our industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy.

Job Description

Senior Manager Key Account Manager- Communication Business: Location- preferably eastern part for USA

With more than 15,000 employees across 38 locations, Cyient is one of the world's leading engineering service providers. The company specializes in GIS, data migration, network engineering, providing businesses with solutions for product development, network design, as well as optimization and data management for renowned businesses from all industries (aerospace, defence, transportation, energy and raw materials, telecommunications). Our plan for expansion gives you the opportunity to expand your career in an international company.

Our growth aspiration over the next five years is defined and articulated by our S3 Strategy- Services, Systems, Solutions-which builds on our strong heritage around design engineering, networks operations and data transfer. By leveraging our domain knowledge, core competencies and global execution skills, our value proposition is fulfilling client needs across the S3 continuum.

The communication business unit provides solutions and services to CSP's and other communication carriers globally. This business has grown over 30% year on year and has been investing in new technology areas to become a valued partner to its customers.

To support the growth and be the differentiator in the market space, we are seeking an experienced and seasoned Key Account Manager in our NAM communications group.

Role and Accountabilities:

Role

The position will be responsible for customer engagements in various key accounts that will be a Tier-1 or 2 telecommunication providers or other telecom accounts within the NAM region. The position will cover both existing and new opportunities spanning across communications services i.e., FTTx, OSS deployment, and network testing in the telecommunications industry segment. Your key accountability will be to deliver monthly & quarterly business results, while ensuring we position our new services and solutions to grow revenue in the accounts.

Experience selling to Tier 1 & 2 providers is preferred.

This position will report to the NAM Director of Sales - Communications.

Key Accountabilities.

• Lead the development and execution of key account vision and strategy
• Develop account executive relationships to drive a win-win strategy for client
• Drive big deal opportunities within the accounts
• Lead the overall sales management process and execution within the key accounts.
• Deliver monthly and quarterly order input and revenue for each account
• Implement new initiatives to position solutions and services to support account(s) business strategy.
• Manage sales pipeline in Sales Force for all assigned accounts to generate revenue to achieve full year goals.
• Lead Business Development, and RFP's while working with the bid response team for new business across all accounts

• We are looking for a successful candidate who wants to join a team where they can deliver success and influence the strategy for various accounts. We want candidates who are excited about driving sales and can bring leadership to the organization. The ideal candidate will have strong experience in telecommunications. This experience will ideally have been gained within a national technology business such as in IT or Engineering Services. Working knowledge of Contract T&C's, Pricing Models/ Outsourcing models, and 3rd Party Partnerships.
  In addition, the successful person will possess the following:

• The ability to manage growth and change in a large fast-paced organization
• Deep experience of telecommunication markets and relevant industry experience around the type of work and services Cyient offers.
• Has driven new technological initiatives with the carriers, developed market plans, supported customers with SMEs, and developed strategy to support customers objectives
• Experience of managing strategic change and bringing new services and solutions to market.
• Comfortable and effective in a hands-on role
• Creativity and flexibility
• Commercial awareness
• Confidence, credibility and influencing skills
• Stakeholder management experience, at all levels
• Strong verbal, written and interpersonal skills

We would expect the successful candidate to have a college-level-degree education and to be a member/fellow of at least one relevant industry body.

Our offer:

• Opportunity to join a growing business and to assume a Senior Account management role in the NAM Communications Business Unit.
• Dynamic and successful working environment within our Global Group will open the doors to excellent career opportunities
• Competitive salary package

Skills & Experience

Account Management, Business Development, International marketing, Account Management, Sales, Customer Relationship Management, Strategic Customer Engagement, New Customer Hunt, Cross-Functional Collaborations, Digital Sales, Leadership, OSS Solutions, Telecommunications OSS

Cyient is an Equal Opportunity Employer.

Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.