Senior Account Manager

Position Type: Full-Time - Salary
Location: Detroit, Michigan or Chicago, Illinois preferred 
Reports to: Vice President of Wholesale

About us

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.  

Key Responsibilities

• Manage Existing Territory accounts and manage
• Responsible for managing, assisting and executing the sales strategy within the assigned accounts within a territory
• Traveling to stores (50%-60%) to monitor open to buy, inventory turnover, replenishment, coop/cost control, product mix, sales trends advertising, promotional activities, merchandising techniques, visual presentation standards, adequate training and overall sell technique
• Oversee Account Executives and Sales Coordinators to ensure all facets of the business are being handled- reserving and releasing orders, product sample management, territory management etc
• Increasing sell in and sell thru of the product with any given account
• Create new revenue opportunities 
• Pursue and open new accounts within your territory to increase number of accounts which in turn increases sales and brand awareness yearly
• Drive Wholesale sales within the assigned territory and ensure sell through goals are met at the retail level
• Work closely with the marketing manager at the retail stores in your territory to ensure that each account has a marketing plan in place and work closely with the account to ensure the plan is being executed
• Work with the Sales Director to ensure each store has a plan in place each season to market the brand.
• Review and monitor Promoboxx to ensure accounts are using it and if not, work with them to use it
• Develop and Implement strategies to create revenue opportunities
• Work closely with Sales Director to implement strategies and create new sales opportunities within the organization
• Creating new sales opportunities within a given time frame with existing and new accounts to increase a sales and gain market knowledge for future opportunities
• Reduce net sales performance return impact
• Ideating sell in/sell through tactics to reduce wholesale return rates 
• Increase net sales performance
• Marketplace Analysis
• Understand what is selling and what opportunities we have out in the marketplace
  
• Increase revenue growth and strategic participant for optimal product development and pricing analysis
• Submit bi-yearly by territory analysis of what is working and what are items or products we can be creating to gain opportunities

Qualification 

• 3-5 years of related experience
• Experience in luxury goods - highly preferred 
• Bachelor's degree in related field

Soft skills

• Strong written and verbal communication
• Critical thinking
• Team collaboration

Hard Skills

• Demonstrated ability to meet financial targets 
• Strategic thinker - simplifies strategy into specific actions, makes decisions and communicates priorities
• Microsoft Excel and PowerPoint
• Analytical mindset
• Promoboxx
• NuOrder
• The Big Network 

Sampling of Total Rewards Program: 

• Compensation type: Salary
• Compensation:
  • Compensation can be negotiated based on previous experience & qualifications
  • STIP (short-term incentive plan) eligibility
• Paid Time-off:
  • 10 Corporate Holidays 
  • 15 Vacation days (accrued)
  • 2 Volunteer days
• Benefits:
  • Medical, dental & vision - click here to view our full package! 
  • 401k with company match 
  • Employee assistance program 
  • Pet Insurance
  • Merchandise discounts
  • Complimentary employee watch

• HR Phone Screening - 30 minutes via Microsoft Teams (camera off)
• Technical Interview with Hiring Manger  - 1 hour via Microsoft Teams (camera on)
• Take home assignment - 30minutes -2 hours of work
  • note: select positions may not require a case study assignment
• Final Interview with Panel - 1 hour via Microsoft Teams (camera on)

*The general hiring process can be found above, however Shinola reserves the right to change the process as needed. 

At Shinola, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.   
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
This job description does not constitute a contract of employment and Shinola may exercise its employment-at-will rights at any time.

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