Senior Account Manager

Trust Payments has an exciting opportunity for a Senior Account Manager to join their team.

Location: Hybrid / Onsite - London / Bromley
Salary: Competitive + Benefits

Contract: Full Time, Permanent

Main purpose of the job:

The selected candidate will directly manage a portfolio of the company’s top revenue generating clients. Your aim will be to maintain and grow revenue on these accounts, gaining a more in-depth understanding of client’s business goals and create strategies to tie these goals into the Trust product suite. This is a challenging and varied role that will require commercial and business acumen in order to be successful.

Senior Account Manager - Duties and responsibilities:

- Primarily serve as main point of contact for key accounts, working to understand client roadmaps and realise their goals through Trust solutions

- Develop strategic account plans to foster long-term relationships for revenue and retention

- Develop and present proposals for cross-sell opportunities

- Lead the development, presentation and sale of value propositions to new and existing customers

- Conduct account quarterly reviews to report on market penetration success

- Track key account performance to meet quarterly volume, revenue and cross sell targets

- Internal cross functional engagement with Product/Compliance/Risk teams to resolve client queries and implement upselling opportunities

- Mentor junior team members and act as a key contributor

- Provide client and internal team training on primary technology

- Share customer feedback to identify potential new features or products

- Attend company and industry events to strengthen client relationships

Senior Account Manager - Qualities and Skills required:

- Experience managing clients with annual transaction Volume of £5M +

- Bachelor’s degree or equivalent

- Strong knowledge of Payments market 

 - Proven track record of ability to meet and surpass sales, cross-sell and upsell targets

- Team player, excellent inter-personal skills 

- Awareness of Trust Payments range of products

- Understanding of Payment systems capabilities and features 

 - Computer literacy, Salesforce a plus