Senior Account Manager

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Establishes and maintains the strategic aspect of enterprise-wide relationships with clients to ensure client satisfaction while also working to identify opportunities for maximum revenue retention, renewal of existing products/services, and up-sell/cross-sell/new sales. Identifies opportunities for market segment, product, and/or solutions sellers to engage with and further penetrate clients.
-Applies theoretical knowledge-base of concepts within sales discipline
-Characterized by negotiation skills and specific experience and/or general awareness of the products, services and financials in the market
-Typically carries a quota and is measured and rewarded financially against achievement to that quota target
-Works with complex or large territory/account, products/services, sales or account management processes
-May be recognized as an expert in one area
-Has authority/opportunity to set and negotiate product/service term
-Plans own territory or account approach and manages own resources
-Possesses a minimum of five years' related job experience
-May represent the level at which career may stabilize for many years or even until retirement
Functional Knowledge:
-Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines
Business Expertise:
-Has a solid understanding of sales related business, financials, products/services, the market as well as the needs of assigned accounts; is aware of competitors and the factors that differentiate them in the market
Leadership:
-Acts as a resource for colleagues with less experience; may help develop colleagues' understanding; work effort is periodically reviewed in detail
Problem Solving:
-Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact:
-Impacts a range of customer, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills:
-Guides, influences and persuades others; explains complex information; works to build consensus

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.