Senior Account Manager

Welcome to team × / RAPP

team x is t the customized, global communications and marketing agency for Mercedes-Benz, which Omnicom has been building up since January 2022. Our mission is to create a consistent brand experience for Mercedes-Benz worldwide – with one voice, one presence, and one look & feel for all brand-shaping activities. 

Our team is made up of best-in-class talent from across different Omnicom agencies, including RAPP. We bring together the best talent along the customer journey to help the world's most valuable luxury car manufacturer lead the electric mobility of the future and build the most desirable cars. Help us and you can expect: a strong passion for luxury cars, the collective energy of an international team and a lot of fun.

As part of team x, you will have the opportunity to work at RAPP, which is an integral part of Omnicom’s Precision Marketing Group. At RAPP, we focus on improving each individual's experience with a brand.

Your Role

As a Senior Account Manager, you are taking a lead role on delivering a business transformation roadmap focused on marketing centralisation for one of the global regions and its 16 local markets of an automative global brand.

Your Responsibilities

• Act as the primary contact for central customers, ensuring strong relationships and client satisfaction.
• Serve as the point of contact for all global briefings with the client.
• Assess briefs technically and content-wise, deciding on responsibility with the central team.
• Conduct rebriefings with customers as necessary.
• Ensure consistent handling and alignment of all offers to increase efficiency.
• Develop and execute strategic plans for accounts in collaboration with agency leadership.
• Identify and drive initiatives for organic growth within client accounts.
• Proactively manage client projects, aligning them with client goals and expectations.
• Track global offers regarding costs and timings, managing quality and expectations between customers and executing agencies.

Your Experience

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in a leadership role within an advertising agency, with a focus on automotive clients.
• Excellent communication and interpersonal skills.
• Proficiency in English and German, both written and spoken.
• Energetic and adaptable to a creative and fast-paced environment.
• Strategic thinker with the ability to translate ideas into actionable plans.
• Results-oriented with a commitment to delivering high-quality work.
• Proactive problem solver and decision-maker.

What we offer you

• A great team and a collaborative culture
• Exciting products and the opportunity to work for the world's most valuable luxury automotive brand
• Central and beautiful workplace in Berlin, with hybrid and remote opportunities
• Flexible working time
• 30 vacation days
• Customize your ideal benefits package using our Benefitsy portal, offering access to a diverse selection of options like Urban sports, Spotify, REWE, Sixt, IKEA, and many more.
• First-class learning and development opportunities through access to LinkedIn Learning catalogue, that includes 20,000+ diverse courses.
• 20% employer contribution to our pension scheme.

We believe that diversity helps us add value to brands. That's why we foster an environment where differences are respected, where people take pride in unique talents and where individual perspectives are encouraged and celebrated.