Senior Account Manager (B2B)

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

About the Unit

Ninja Restock+Chill is an operational and account management team in Ninja Van Philippines that provide stock and inventory distribution logistics that provide co-load or pay per space model and a streamline cold chain logistics offering comprehensive solutions for maintaining the integrity and quality of temperature-sensitive goods.

Job Description:

As a Senior Account Manager you are expected to cultivate and nurture strong, long-term relationships with key clients while driving business growth and revenue. This entails understanding the unique needs and objectives of each Ninja Restock + Ninja Chill client, developing tailored solutions to meet those needs, and ensuring the successful delivery of services.

With a focus on account management, business development, and strategic planning, the role involves identifying opportunities for upselling and cross-selling, as well as prospecting for new clients. 

Duties and Responsibilities

• Client Relationship Management
• Account Management
• Business Development
• Strategic Planning
• Risk Management and Compliance
• People Management

Qualifications:

• A graduate of Bachelor's degree in Business Management, Economics, Management Engineering or any business related courses
• Proven track record of success in B2B account management, preferably within the transport or logistics industry.
• Strong understanding of transport and logistics operations, processes, and technologies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to think strategically, analyze data, and develop actionable insights and recommendations.
• Proficiency in CRM software, Microsoft Office Suite, and other relevant tools and applications.
• Demonstrated ability to work effectively in a fast-paced, dynamic environment, both independently and as part of a team.

Why Join Us?

We recognize and reward your valuable contribution through a competitive compensation and a series of recognition programs.

We provide Paid Time Offs and Wellness Leaves to support your overall well-being.

We empower you to learn and grow with us through our curated learning and development programs.

We encourage you to join our in house social clubs so you can meet other people with the same interests.