Senior Account Manager, Growth

As a Hotel Engine Senior Account Manager, Growth you will be responsible for helping our Commercial customer base realize the full potential of our product by driving spend, retention and adoption of the Hotel Engine platform. In this role you will be assigned a set list of customers and be responsible for leveraging the full scope of company products and services to deliver business solutions that drive customer value.  

 Here’s what you’ll do:  

• Hunt within existing account base to generate new business opportunities to meet and exceed quota  
• Drive monthly growth by upselling Hotel Engine across a dedicated book of business and ensure maximum adoption by your customers  
• Display excellent research, analytical and presentation skills and demonstrate ability to lead customer focused QBRs  
• Design and evolve a comprehensive business plan for your book of accounts, including cross-selling, strategies to drive adoption and sell to decision makers  
• Manage competing priorities in a fast paced, everchanging environment  
• Facilitate hand-off of key accounts from sales to account management, partnering closely with Account Executives to onboard & ramp new customers 
• Present Hotel Engine’s value position in the unmanaged travel space with expertise 
• Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes 
• Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge 
• Consistently meet or exceed daily KPI requirements  

Here’s what we’re looking for:  

• 3 to 5 years of experience as an Account Manager
• Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. 
• Brings a positive attitude and energy to work every day.  
• Experience with Salesforce, Outreach, Gong or similar sales technologies  
• Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base  
• Strong organizational skills with a track record of retaining and expanding existing customer base  
• Experience in utilizing tech stack to identify trends in customer account usage  
• Strong business acumen to partner with our customers to drive solutions to their business problems  

Cash compensation:  

• Base salary of $70,000 to $80,000 per year with OTE potential of $100,000-110,000/year (uncapped commission, accelerators in place, and equity!). Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.