Senior Account Manager, Priority Payables

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Manager, Priority Payables in the United States.

This role sits at the intersection of strategic account management, fintech solutions, and customer success, focusing on driving long-term value across a portfolio of mid-market and enterprise clients. You will act as a trusted advisor to customers, ensuring successful onboarding, strong product adoption, and continuous expansion of financial technology solutions. The position requires a balance of relationship management and commercial thinking, with a strong emphasis on identifying growth opportunities within existing accounts. You will collaborate closely with cross-functional teams including Sales, Product, Engineering, and Compliance to enhance customer outcomes and influence product evolution. Operating in a fast-paced and results-driven environment, you will play a key role in strengthening client partnerships and accelerating business impact. This is an ideal opportunity for a senior relationship leader with deep expertise in payments, fintech, or treasury operations.

• Serve as a strategic advisor managing a portfolio of mid-market and enterprise clients, ensuring successful onboarding, adoption, and long-term growth.
• Build deep relationships with client stakeholders, aligning their business priorities with platform capabilities and value opportunities.
• Identify and develop expansion opportunities within existing accounts to drive revenue growth and increased product utilization.
• Lead regular business reviews with clients and internal stakeholders to track performance, outcomes, and strategic alignment.
• Collaborate cross-functionally with Sales, Product, Engineering, Compliance, and Marketing to ensure successful deployments and ongoing customer success.
• Analyze account performance metrics and provide actionable insights to improve customer outcomes and platform usage.
• Capture and communicate customer feedback to internal teams to influence product development and roadmap priorities.
• Maintain accurate and timely documentation of all customer interactions in Salesforce and other CRM systems.
• Represent the organization at industry events and contribute to thought leadership initiatives.
• Support process improvements that enhance customer experience and internal operational efficiency.

Requirements:

• 10+ years of experience in Customer Success, Relationship Management, Operations, Consulting, or similar roles with mid-market and enterprise clients.
• Strong understanding of treasury operations, payments, or financial services environments.
• Proven ability to manage complex client relationships and drive long-term account growth.
• Strong business acumen with the ability to translate client needs into strategic solutions.
• Excellent communication, presentation, and executive presence skills.
• Experience working in fast-paced, dynamic environments with a results-oriented mindset.
• Proficiency with Salesforce or similar CRM platforms.
• Strong collaboration skills with experience working across technical and commercial teams.
• Ability to proactively solve complex problems and influence senior stakeholders.
• Willingness and ability to travel as required.
• Experience in fintech, payments, or working capital solutions is highly preferred.
• Undergraduate degree preferred.

Benefits:

• Competitive base salary of $115,000–$145,000 plus commission plan.
• Comprehensive health, dental, and vision insurance coverage.
• 401(k) retirement plan with company match and financial wellness resources.
• HSA/FSA options and additional financial wellbeing programs.
• Employee stock purchase program (ESPP).
• Flexible remote work environment.
• Generous PTO starting at 3 weeks, with unlimited PTO after year one.
• Paid parental leave and family-friendly benefits.
• Mental health support and wellness programs, including gym reimbursement and virtual fitness options.
• Education reimbursement and leadership development opportunities.
• Strong culture of ownership, accountability, and continuous improvement.
• Exposure to high-impact fintech solutions shaping modern payment and treasury operations.