Senior Account Supervisor, Technology

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

Our Technology practice sits at the nexus point of innovative, integrated campaigns for technologies that impact consumers, society, and our way of life. We’re looking for communicators that are passionate about telling deep, impactful stories at this intersection, using creativity, analytics, and media relations skills to move conversations forward in a meaningful way.

We are seeking a Senior Account Supervisor (SAS) to join our growing team to help us realize this vision and drive our industry forward. A great SAS for the Edelman Technology team is someone who understands the technology sector, knows how to reach a variety of media audiences, and has an appetite to own and drive the kinds of integrated communications marketing campaigns that win awards.

This is no ordinary technology role – we’re looking an SAS who loves to drive strategy, content planning, product launch execution and more. We want someone who has consumer tech experience and is immersed in the ever-evolving AI landscape. If you’re passionate about corporate communications and technology – and want to expand your horizons and do transformative work for game-changing brands – we want to hear from you. 

The role:

You will develop product- and corporate-centric strategies on behalf of some of top technology clients. You will master Edelman’s various processes/approaches, messaging and narrative development, product launches, brand engagement, social media and influencer campaigns, and stakeholder mapping exercises and be able to support integrated teams in the execution of these processes for clients. You will be responsible for the supervision of account work performed by junior staff, demonstrating the ability to manage up, as well as manage across with peers and mentor account team members. Most of all, you’ll be extremely skilled at juggling multiple projects and stakeholders at once while ensuring high-quality deliverables within fast timelines. 

Responsibilities:

• Help lead operational and financial performance of account teams, delivering quality work and effective processes and ensuring that client requests are handled in a timely and strategic fashion.
• Drive the development of launch strategies for consumer products
• Oversee the development of product messaging and executive talking points for launches
• Liaise with colleagues across specialties and disciplines to successfully complete integrated projects
• Research trends to proactively counsel clients on their messaging and engagement in topics
• Demonstrate very advanced writing skills and supervise writing of others
• Lead junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, conducting reviews, and overseeing their professional development
• Lead new business development, RFP responses, and client acquisitions

Qualifications:

• Have at least five years’ experience in communications or public relations, preferably in an agency setting
• Have at least one-two years of experience working in the corporate communications space, preferably with technology clients
• Have relationships with tech, business, and lifestyle media (relationships with tech YouTubers a plus)
• Excellent storytelling skills, and ability to provide sound, level-appropriate media counsel with all levels of client contacts
• Have a deep understanding of and track record of working on product-focused launch strategies
• Have managed the budgets and team on sizable pieces of business to achieve client goals
• Have written strategic media plans and a variety of media materials with limited oversight
• Willingness to travel (within the US and internationally)
• Proven account management and team leadership skills
• Keen interest and high awareness of current events and pop culture
• Solutions-oriented and collaborative mindset

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Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.