Senior Acquisition Program Manager

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Are you a leader with a wealth of program management experience in federal acquisitions? Appian Customer Success is obsessed with achieving excellent customer outcomes. We deliver mission-critical business impact fast and are expanding our Government Acquisition Management (GAM) initiatives to bring great ideas to life. Joining the Customer Success team, you will have a direct impact on strategic expansion and strengthening your skills within the field.

We are seeking an Acquisition Program Manager to collaborate with sales, customer success, and federal agencies. In this significant role, you will develop and execute large program strategies, manage financials, lead large teams, and oversee massive implementations aligned with Appian’s mission and objectives.

To be successful in this role, you need to:

• Collaborate with sales to define and execute large program strategies for federal agency acquisition modernization.

• Oversee financial aspects, including budgeting, forecasting, and reporting.

• Lead large teams through complex projects, ensuring quality and timely delivery.

• Identify and mitigate potential risks, working closely with stakeholders.

• Create comprehensive project plans for large-scale implementations, aligning with client needs and organizational goals.

• Foster relationships with key federal agency leaders, acting as a trusted advisor and aligning Appian's strategies with client priorities.

Basic qualifications:

• Bachelor’s degree in Computer Science or related field/degree, with 12-15 years of experience.

• Experience managing a book of business using financial management tools and metrics.

• Experience leading large agile delivery teams and managing enterprise-scale technology programs; collaborating with architects and designers; handling financial management tools and metrics.

• Comprehensive understanding of the Federal buying cycle, including contract vehicles, task orders, and RFP responses.

• Prior experience with software consulting in areas such as ERP, CRM, BPM/Workflow, Data Integration Architecture, or EAI, within the Federal space.

• Proven ability to develop and maintain strategic relationships, create compelling business benefits, and drive business value for customers.

• Strong consulting skills and experience with agile software development practices.

• Intellectual curiosity, bias for action, ability to thrive in ambiguity, and excellent communication skills.

• Preferred Certifications:

  • Certification in Federal Acquisition (e.g., FAC-C or DAWIA)

  • Certification in Program Management (e.g., PMP)

  • Other relevant certifications in acquisition management or related fields

Some of the tools and resources we will equip you with include: 

• Training: During your first few weeks of joining Appian, not only will you go through comprehensive onboarding and Appian training, but you will also complete a CS specific bootcamp to prepare you for your first client project.

• Growth: Continuous learning opportunities are a key focus for our department. Whether it is companywide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation , or free online trainings, there is always somewhere to turn for technical and professional growth.

• Career: CS career planning concentrates on three main tracks - technical, focus, and business and it’s up to you to decide where your passions lie. Each employee will be matched with an advisor who will be your go to resource for all career questions and guidance. They can help with anything from questions about promotions to which track is right for you.  

• Culture: Appian’s customer success group is quickly expanding but the culture continues to make the department feel like a small community. Monthly social events are planned virtually and in the DC area while our First Year Experience (FYE) group concentrates on creating a smooth transition for all new employees entering the working force for the first time.