Senior Ad Review & Integrity Specialist

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is the camera used by millions of people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We’re looking for a Sr. Ad Review Specialist to join Team Snapchat! As a member of the Ad Review team, you will ensure quality review and approval of Snap Ads submissions. Working from our Santa Monica, CA office, you’ll collaborate with several cross-functional teams: Business Support, Policy, Legal, Comms, Sales, Product and Engineering to help create consistent and seamless review experience for Snapchat partners.

What you’ll do:

• Review all Snap Ad submissions to ensure the ads abide by our creative policies and technical requirements

• Manage the approval tool queue and prioritize all Snap Ad reviews within the identified team SLAs

• Escalate questionable ads and creative trends to leadership

• Provide excellent Ad Review support on the self-serve platform

• Proactively anticipate trends and development and propose relevant new policies or changes to existing policies

• Serve as an expert regarding creative and legal guidelines for our ad products, such as Snap Ads and On-Demand Filters

• Mentor members of the Ad Review team

• Collaborate with Snap vendors to develop and deliver training to Ad Review agents

• Act as an escalation point for members of the team handling difficult and urgent ads

• Review team members’ work product and provide feedback and training if necessary

• Collaborate with the Global Online Sales team to create a consistent review experience for our Snapchat partners

• Work with the Business Support team to troubleshoot approval tool errors and identify workflow best practices

  
  

​Knowledge, skills, & abilities:

• Experience within Ad Review or Content Moderation

• Experience working with Zendesk, JIRA, or other ticket management systems

• Knowledge of digital advertising laws and trends 

• Excellent written and verbal skills in English

• Flexibility to work any assigned shifts which may include early mornings, late evenings, and weekends

• Experience working with ad networks, brands, and performance advertisers

• Data/Analytics experience with advanced Excel/Google Sheets proficiency

• Experience managing or mentoring team members

• Strong interpersonal skills to be able to work with various team members throughout the company

• Meticulous attention to detail, as well as an understanding of mobile advertising delivery processes

• Able to work independently while also operating as a collaborative team player

• Process driven individual with a proven track record of identifying gaps and implementing new processes

• Customer-driven with a passion for supporting Snapchatters

• Passion for Snapchat, and up for the challenge of building something from the bottom up

Minimum qualifications:

• Bachelor’s degree from a 4-year accredited college or university

• 3+ years of B2B experience

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

For NY based applicants: 

The standard base salary range for this position is $90,000 - 130,000

This position is eligible for a discretionary performance-based cash bonus

This position is eligible for equity in the form of RSUs