Senior Ad Review & Integrity Specialist

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snapchat is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to communicate with friends, build relationships, play, and learn. No matter where you are or how you express yourself, it’s always the fastest way to share a moment! 

We’re looking for a Sr. Ad Review Specialist to join Team Snapchat! As a member of the Ad Review team, you will ensure quality review and approval of Snap Ads submissions. You’ll collaborate with several cross-functional teams: Business Support, Policy, Legal, Comms, Sales, Product and Engineering to help create consistent and seamless review experience for Snapchat partners.

What you’ll do:

• Review all Snap Ad submissions to ensure the ads abide by our creative policies and technical requirements

• Manage the approval tool queue and prioritize all Snap Ad reviews within the identified team SLAs

• Escalate questionable ads and creative trends to leadership

• Provide excellent Ad Review support on the self-serve platform

• Proactively anticipate trends and development and propose relevant new policies or changes to existing policies

• Serve as an expert regarding creative and legal guidelines for our ad products, such as Snap Ads and On-Demand Filters

• Mentor members of the Ad Review team

• Collaborate with Snap vendors to develop and deliver training to Ad Review agents

• Act as an escalation point for members of the team handling difficult and urgent ads

• Review team members’ work product and provide feedback and training if necessary

• Collaborate with the Global Online Sales team to create a consistent review experience for our Snapchat partners

• Work with the Business Support team to troubleshoot approval tool errors and identify workflow best practices

  
  

​Knowledge, Skills, & Abilities:

• Experience within Ad Review or Content Moderation

• Experience working with Zendesk, JIRA, or other ticket management systems

• Knowledge of digital advertising laws and trends 

• Excellent written and verbal skills in English

• Flexibility to work any assigned shifts which may include early mornings, late evenings, and weekends

• Experience working with ad networks, brands, and performance advertisers

• Data/Analytics experience with advanced Excel/Google Sheets proficiency

• Experience managing or mentoring team members

• Strong interpersonal skills to be able to work with various team members throughout the company

• Meticulous attention to detail, as well as an understanding of mobile advertising delivery processes

• Able to work independently while also operating as a collaborative team player

• Process driven individual with a proven track record of identifying gaps and implementing new processes

• Customer-driven with a passion for supporting Snapchatters

• Passion for Snapchat, and up for the challenge of building something from the bottom up

Minimum qualifications:

• Bachelor’s degree from a 4-year accredited college or university

• 3+ years of B2B experience

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These pay zones may be modified in the future.

• Zone A (CA, WA, NYC): The hourly rate for this position is $43.27 - 62.50/hour.

• Zone B: The hourly rate for this position is $43.00 - 59.62/hour.

• Zone C: The hourly rate for this position is $38.50 - 55.50/hour.

• This position is eligible for equity in the form of RSUs

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office at least 80% of the time (an average of 4 days per week). Remote team members still are expected to travel for mandatory in-person gatherings and to fulfill business needs, at least 4 to 6 times per year.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success.