Senior Advisor, Operational Resilience

The Role

The Senior Advisor, Operational Resilience will work with c-suite executives to develop a strategy and roadmap towards a more resilient organization. By leveraging your experience combined with your understanding of the client's business objectives, you will partner with the c-suite to articulate the value and vision of operational resilience and the importance of weaving risk into the decision fabric of their organization.

Core Responsibilities

• Act as a change agent to help clients break down silos and facilitate cross-functional alignment on their resilience strategy, approach, and program deliverables.
• Paint the big picture of the possibilities, power, and control an Operational Resilience program can bring to the c-suite, including the role and importance of the risk, continuity, and other building blocks.
• Work collaboratively with Fusion clients to define and build the client's more resilient business operations strategy; start with the client's current state and designing a desired future state and roadmap for the client's Operational Resilience journey based on the client's desired outcomes and best practices.
• Act as a strategic advisor and thought partner to the Fusion client c-suite by providing best practice recommendations during the requirements process and throughout the engagement
• Establish yourself as a domain and solution expert in the eyes of the client c-suite as well as technical audiences.
• Lead from the front in defining strategies and approaches to establish credibility for Fusion's risk and resilience solutions with target accounts.
• Surface the hurdles ahead in breaking down long-standing silos of risk, and pivot to working with practitioners to create an actionable plan.
• Act as a liaison among sales, product, and engineering to facilitate the delivery of accurate and thoroughly scoped business requirements for each phase on the client's roadmap.
• Manage multiple complex projects and responsibilities simultaneously and consistently with minimal supervision.
• Effectively report and communicate to project teams, including client stakeholders and internal management teams.
• Develop and maintain a deep understanding of the functional architecture of the Fusion Risk Management platforms, solutions, functionality, and features.
• Develop and initiate client engagement strategies, communication plans and training plans to increase effectiveness, awareness and adoption of Fusion's Risk and Resilience solution(s).
• Utilize company CRM tools to optimize sales and implementation activities.
• Continue to innovate and improve processes, playbooks, and supporting resources for the Operational Resilience program.
• Become a subject matter expert on regulations affecting operational resilience
• Capture and provide "voice of the client" feedback and suggestions around new and incremental product features to product management.
• Partner with customer success and account management to drive the continued evolution of a clients' operational resilience, maintaining relationships and demonstrating key business outcomes 

Knowledge, Skills, and Abilities

• Bachelor's degree required, Master's degree preferred or equivalent related experience 
• 10+ years of experience working in or selling to the financial services industry
• 7+ years of demonstrated success leading business continuity programs, risk management programs, or operational resilience programs
• Experience leading business continuity consulting engagements with a major consulting firm is desired
• At least 5 years successfully designing and implementing solutions for global financial services clients with complex business needs
• 5+ years working with sophisticated business intelligence solutions - SaaS experience preferred
• Demonstrated understanding of current and upcoming banking and financial services regulations; experience with DORA and Consumer Duty in EMEA/UK is preferred
• Strong bias to action
• Proficiency with Salesforce or current technical expertise in web technology and the ability to learn new technology quickly
• Proven pre-sales skills: able to speak to relevant value in a way that's compelling and memorable
• Ability to establish credibility with executives, decision-makers, and technical influencers
• Experience working collaboratively with product management, product marketing and product development
• Excellent communication and organizational skills
• Ability to effectively navigate client matrix organizations and build relationships with clients at a program ownership and executive level
• Demonstrated ability to challenge concepts and plans in a professional, respectful manner
• Tenacious spirit with a positive, client-focused attitude
• Well-developed problem-solving skills with ability to identify and drive execution of potential solutions
• Attention to detail, with the ability to multi-task while adhering to deadlines
• Self-motivated and able to work under pressure to deliver high-quality solutions
• Willingness to travel up to 25% of time

Disclaimers

This position may be performed remotely anywhere within the United States except for the states of New York, California, and Colorado.

Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, disability religion, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.