Senior AI Engineer

Software Engineer, AI

Observe is a SaaS Observability product which enables businesses to investigate modern distributed applications 10x faster. Observe ingests anything with a timestamp (e.g. system and application logs, metrics, and traces), and then structures that data so that it is correlated and easy to navigate. We enable engineers to spend more time coding features and less time investigating incidents. Finally, because of Observe’s unique elastic architecture, it is priced based on usage, making it cost 10x less than incumbents. 

The mission of the AI team is to leverage generative AI to enable on-call engineers to be much more effective in investigating and resolving issues. Specifically, we incorporate recent advances in generative AI into Observe to help make sense of huge quantities of unstructured data by extracting, summarizing, and retrieving information that is relevant to engineers investigating incidents. The end result is more connected context and faster time-to-resolution. Join us in this journey to transform the alert and incident troubleshooting for the better. 

What you’ll be doing:

- Design, implement, evaluate and ship product features leveraging generative AI.

- Build AI agentic workflows to improve the observability of users’ systems.

- Collaborate with product and design teams to drive and shape AI features.

You’ll be a good fit if you have:

- BS or MS in Computer Science and solid computer science fundamentals

- 3+ years of product backend development experience and a track record of shipping user-facing features. Experience shipping generative AI features is a plus.

- Proficiency in Python and Go

- A strong passion for making incident troubleshooting easier

- A solid understanding of agentic workflows, prompt engineering, generative AI fundamentals

- Experience working with Kubernetes