Senior AI Skills Analyst

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email [email protected] and every reasonable effort will be made to accommodate your needs in a timely manner.

Job SummaryAs a Senior AI Skills Analyst, you will play a crucial role in proactively creating increasingly sophisticated data solutions, understanding where to leverage data for the most meaningful business insights using skills data from our recruiting, skills, HRIS, and learning technology solutions. Your expertise will help us enhance our product offerings and improve outcomes by building and integrating solutions to streamline data collection and analysis.

Job Description

LOCATION

Mountain America Center - Hybrid:

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

Full Time

To be effective, an individual must be able to perform each job duty successfully.

Data Collection & Analysis:

• Utilize AI and machine learning techniques to enhance data analysis and reporting.
• Develop and implement strategies for collecting skills data from our HR products.
• Analyze large datasets to identify trends, insights, and opportunities for improving tools.

Integration:

• Build and maintain connections with standard integration practices/solutions to facilitate the seamless integration of skills data from various sources.
• Collaborate with engineering teams to ensure smooth system integration operations and troubleshoot any issues.
• Document system integration processes and maintain up-to-date records of data flows.

Product Enhancement:

• Work closely with product managers and developers to provide insights that drive the development and improvement of learning and recruiting products.
• Provide recommendations based on data analysis to enhance product features and functionalities.

Reporting & Documentation:

• Create detailed reports and visualizations to present findings to stakeholders.
• Document data processes, methodologies, and best practices for future reference.

Collaboration & Communication:

• Build and maintain relationships with internal teams and external partners to gather and validate skills data.
• Communicate complex data findings in a clear and actionable manner to non-technical stakeholders.

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Experience

• Six or more years experience implementing new processes or technology that enhance learning and/or skills experience.
• Two or more years working on data migration and integration with APIs.
• Six or more years working with a Learning Management System, skills platforms, or something similar.
• Four or more years experience specifying reporting requirements, running system reports, and analyzing data from technology solutions.

Education

• Bachelor’s degree OR three years professional experience in a learning or technology setting required. Education must be from an accredited institution. Education and work experience will be verified.

Licenses, Certifications, Registrations

• N/A

Managerial Responsibility

• None

Computer/Office Equipment Skills

• Experience administering technology solutions, learning, skills, or AI platforms required.
• Thorough knowledge of system integration processes, standards, and industry best practices.
• Strong working knowledge of the Microsoft Office Suite; advanced Excel skills.
• Experience with data migration and integration using APIs.

Language Skills

• Demonstrated ability to clearly communicate complex information verbally and in writing.

Other Skills and Abilities

• High degree of accuracy and attention to detail.
• Exceptional organizational skills, including the ability to handle multiple assignments and prioritize work.
• Technical skills including understanding of system integrations, troubleshooting, root cause analysis, and resolution.
• Ability to gain new technical skills quickly.
• Customer service skills, responsive attitude.
• Strong oral and written communication skills; ability to communicate complex technical concepts in layman’s terms.
• Able to confidently work independently.
• Responds positively to ambiguity.
• Expectation for continued professional development and openness to coaching.

Licenses, Certifications, Registrations

N/A

Managerial Responsibility

None

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to sit, talk and hear consistently

Ability to stand, walk, and use hands to handle or reach occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds occasionally may need to lift up to 25 pounds.

Environmental

There are no unusual environmental factors (such as a typical office)

Noise Environment

Moderate noise (business office with computers and printers, light traffic)

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.