Senior Analyst, Customer Insights

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transaction and engagement data so that they can finally know who their customers are and how to provide the kinds of experiences that delight consumers and move the business metrics that matter. Come help us make it happen!

At Amperity, we help people use data to serve the customer. The Analytics team works directly with some of the world's most loved consumer brands, and as an analyst you will lead our clients and prospects as an expert in using, understanding, and acting on customer data. You'll call on your business knowledge and deep technical expertise to unlock powerful insights from multiple industries. And you'll accelerate Amperity's speed to value by creating the framework to grow your most impactful analyses with our our teams and external users. You will report to our Senior Analyst.

This role is a unique opportunity to:

• Dive deep into the data. Explore behavioral and transactional data from a variety of industries, quickly improving on new data schemas as you create compelling insights
• Grow your consulting experience. Your analysis and recommendations will influence marketing and analytics leaders from creative consumer brands and help them transform their business
• Have outsized impact. Analytics at Amperity is inherently cross-functional. The work you'll do will influence our customers' success, sales, and the product itself. And because Amperity partners with hundreds of brands, the work you do will help improve the customer experience for millions of customers.

• Develop customer-centric analyses and solve challenging problems from a variety of consumer verticals
• Support the Amperity selling motion with your deep analytics expertise, generating insights that showcase the value Amperity provides
• Consult with leaders from major consumer brands to identify trends, opportunities, and valuable segments that help them drive and measure incremental growth
• Build scalable methodology and tools to accelerate the analytics motion
• Help inform product direction as an Amperity power-user
• Contribute to Amperity-sponsored analytic studies shared with our community

We are looking for a versatile analytics professional who can go deep to derive useful insights and delight our customers (and help others learn to do the same). We are a team that moves quickly and relies on each other to think independently, manage uncertainty, and solve hard problems. If you are passionate about developing customer-centric analytics methodologies to help the world's most loved brands use their data to better serve their customers, and you are looking for a fast moving, friendly, and fun place to work, you should apply!

• Minimum 5 years experience in a consulting, business analytics, or data science role working with customer behavior data for a direct-to-consumer business
• Demonstrated ability to build repeatable analyses and recommend applicable strategy for a variety of industries
• Who easily bridges the gap between data and business owners
• Can imagine new business use cases and identify the data necessary to make them a reality
• Direct experience with experimentation design and A/B test measurement
• Excellent SQL skills with experience using statistical computer languages (Python, R, PySpark) to manipulate data and draw insights from large datasets
• Experience creating executive-level dashboards using visualization tools like Tableau
• BA/BS in Math, Economics, Statistics, or other quantitative field
• Develop predictive models using a ML framework such as MLlib, H20 or scikit-learn a distinct plus

Amperity has headquarters in Seattle and NYC. We are also currently hiring in CA, CO, CT, FL, GA, IL, IN, MA, MD, MN, NC, NJ, NY, OH, OR, PA, TX, UT (Subject to change)

Base Salary: $95,000 -$140,000. This range reflects the good-faith hiring base salary range for this position. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.

Other Cash Incentives: For many of our positions, other cash incentives are also available.

Stock Options: The opportunity for ownership is an exciting part of Amperity's total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

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