SENIOR ANALYST, INSIDE SALES & CUSTOMER ANALYTICS

Job Description Summary

 

Reporting to the Director of Business Insights & Market Data, this role leads the support of the Inside Sales teams across the US Region by providing targeted insights & analytics. This role is accountable for helping to lead the transformation and formation of new customer insights and analytic capabilities for sales leaders and business partners to identify customer and care setting trends, to highlight customer targeting and performance growth opportunities through analytics, and to provide data-driven recommendations to lead and support business strategies. Additional accountabilities include with the integration of 3rd party information (Commercial claims, CMS, 3rd Party customer and care-setting data) into existing customer sales & product information (dashboards, tools, etc.) and helping to lead and develop the structure and portfolio of CCO's entire analytic repository and using predictive analytics and statistical methods to gather insights and recommend potential opportunities to business leaders.

 

 

Job Description

 

 

We are the makers of possible

 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find progressive solutions that turn dreams into possibilities.

 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

 

 

Essential Responsibilities

 

• Develop and design the production of commercial insights and analytics for business leaders to assess industry, market opportunities and insights
• Perform complex and custom analysis/modeling to support commercial effectiveness by establishing innovative approaches to gain additional customer, product, and market insights
• Collaborate across BU and US Region leadership teams to understand short term and strategic long-term information needs to quantify opportunity and market trends.
• Provide accurate/timely data in a usable/automated format to visualize trends relative to our portfolio and customers using internal and external data sources
• Develop predictive insights and growth opportunities for key customers by for defining and measuring targeting metrics, competitive analyses, price volume growth, and channel trends across the region
• Lead and participate in key analytic projects as assigned by leadership
• Use developed analytic tools, predictive analytics, and statistical methods to present insights with businesses leading to profitable growth opportunities
• Integrate third party data into new analytic tools
• Expand capabilities around what-if scenario analysis in opportunity identification
• Develop and establish success and effectiveness measurements
• 10%-15% Travel required for this position

 

 

Qualifications

 

• BA/BS required (strong preference for Business Analytics, Statistics, Math, Information Systems, Marketing, Economics, or Finance), experience (5+ years) in the analytics area.
• Understanding in data relations, standardization and experience using predictive analytics as it relates to Medical Device Capital and Consumables products and services.
• Advanced knowledge of statistical modeling of commercial and market analytics such as market mix, attribution, A/B testing, and return on investment modeling
• Experience in ERP, Power BI, QlikView, and Business Warehouse implementation
• Proven experience in implementing new processes/systems and improvement of process efficiency
• Proficient in Excel, Data Mining tools and BI design, SAP BI, Power BI & QlikView including the ability to train, document processes, and help lead change management
• Highly strategic and analytical problem solver with solid intuition for business. Able to evaluate key business drivers and analytics to assist in development clear strategic recommendations
• Ability to articulate complex concepts, thought leadership and the business value of solutions in a clear, understandable way
• Ability to build and motivate others outside of team to achieve well communicated expectations
• Strong communications and analytical experience
• Experience in third party customer, procedural, and market data integrations (ie Definitive Health, IQVIA, CMS, etc)
• Marketing research experience highly desirable

 

 

Key Competencies

 

• Innovation
• Strategic Agility
• Customer Focus
• Drive for Results
• Process Effectiveness

 

 

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

 

 

Why Join Us?

 

 

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

 

 

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. And through the organization's investment in BD University, you will continually level up your tech skills and expertise.

 

 

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

 

 

To learn more about BD visit https://bd.com/careers

 

 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

 

 

PDN

 

 

Primary Work Location

 

USA NJ - Franklin Lakes

 

 

Additional Locations

 

USA CA - San Diego Bldg A&B, USA CA - San Jose, USA IL - Vernon Hills

 

 

Work Shift

 

 

At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

 

 

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

 

 

Salary Range Information

 

$109,600.00 - $180,900.00