Senior Analyst - Operations Administration

Job Details

Job Location

Irvine Headquarters - Irvine, CA

Position Type

Full Time

Education Level

High School/G.E.D

Travel Percentage

Rarely

Job Shift

1st

Job Category

Logistics

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Senior Analyst - Operations Administration position is responsible for managing End to End accounts receivable collection processes and producing measurable improvements. They will assure policies and procedures (P&P's) are adhered for A/R aging monitoring and collection processes and execute effective collection procedure while maintaining positive vendor relationships.

Responsibilities

• Primary
  • Manage overall AR collections performance to meet business goal
  • Develop a specific methodology for each customer to cater collection approach that is most effective without damaging the business relationship
  • Monitor performance monitoring tools to produce measurable improvements
  • Conduct root cause analysis and resolve delayed payments by working with customers and other departments
  • Produce weekly AR aging from SAP and filter all pending request to back out to produce collectible AR list
  • Provide AR aging monthly base to the Operational team to send the Aging to the customers to maintain awareness and Operations to Customer communications
  • Process AR reversal, Internal CM, Offset request to maintain SAP with accurate AR data
  • Manage internal KPI and payment cycle time measurement to business goals
• Secondary
  • Maintain all transaction tracking logs to accurately track collection progress
  • Identify opportunities to conduct process improvement projects
  • Support the customer relationship strengthening activities
  • Maintain Policies and Procedure documents with updates
  • Maintain training materials
  • Provide guidance and operational trainings to the team members
• Tertiary
  • Billing and Claims process change documentation
  • Assisting other departments when needed

Compensation

$58,000- $63,000 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Excellent written and verbal communication skills required
• Critical thinking and problem-solving abilities required
• Proficient PC skills required
• Must have intermediate-level skills in Excel, Word, PowerPoint
• Experience with MS Access preferred
• Experience using SAP preferred

Education & Experience

• High School Diploma/G.E.D is required
  • Bachelor's Degree is preferred
• 3 - 5years of direct experience in collection, AR management, and/or billing required
• 4 - 7 years of direct experience in accounting, logistics, operations, and process improvement preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift a maximum of 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure.
• The position is based out of the Irvine, CAoffice
• Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.