Senior Analyst, Partner Operations (Remote, USA)

We are looking for an experienced Senior Analyst, Partner Operations to play a pivotal role in Grafana’s Partner Operations team. The successful candidate will work closely with the Grafana Partner team to optimize their operations, streamline processes, and leverage data-driven insights to drive growth and success. This role will require a strong analytical mindset, exceptional attention to detail, and an understanding of partner systems and data.

Key Responsibilities:

• Manage partner onboarding including partner applications, agreement, execution, support, and compliance
• Maintain partner communication by updating the Partner Portal with relevant updates and company news
• Analyze partner data to identify trends, opportunities, and areas for improvement.
• Build and maintain dashboards and reports to track partner performance and provide actionable insights.
• Work closely with cross-functional teams to ensure partner systems integration and data accuracy.
• Develop and implement data-driven strategies to enhance partner engagement and satisfaction.
• Provide training and support to partners on our systems and tools.
• Monitor partner compliance and assist in resolving any issues or discrepancies.
• Continuously evaluate and improve partner operational processes for efficiency and effectiveness.
• Stay up-to-date with industry trends and best practices in partner operations and analytics.

Qualifications:

• 2+ years of experience in partner operations, data analysis, or a similar role within a software company.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Looker etc.).
• Strong understanding of partner systems and integration.
• Excellent communication and interpersonal skills to effectively work with partners and internal teams.
• Detail-oriented with a strong analytical mindset.
• Ability to prioritize tasks and work independently in a fast-paced environment.
• Knowledge of software-as-a-service (SaaS) and cloud computing is a plus.

If you are a dedicated, analytical, and data-savvy professional with a passion for partner operations, we encourage you to apply for this exciting opportunity to make a significant impact at Grafana Labs. Join us in shaping the future of our partner ecosystem and contributing to our continued success.

In the United States, the Base compensation range for this role is $105,000 - $127,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.