Senior Analyst-Systems Engineer
Job Description
Job Description:
Production Support team member for Global Banking applications.
Responsibilities include:
Required Skills:
Desired Skills:
Shift:
1st shift (United States of America)
Hours Per Week:
40
Production Support team member for Global Banking applications.
Responsibilities include:
- Respond to requests for application support from business, operations, and interfacing application teams during oncall schedule.
- Manage incident resolution in production environments for assigned applications.
- Manage problem tracking and resolution in production environments for assigned applications.
- Support and perform change tasks per instructions from application teams in production environment.
- Schedule and Manage infrastructure maintenance activities for production environments.
Required Skills:
- Unix/Linux operating system knowledge, including ability to navigate and execute commands on servers.
- Understanding of Oracle Database structure and ability to query data in Oracle Databases using SQL.
- Understanding of IBM Websphere MQ.
- Understanding of HTTP protocols and how to make API calls through HTTP.
Desired Skills:
- Ability to troubleshoot applications, reviewing application logs, data, and other tools applicable to the application.
- Understanding of Remedy Incident Management, Problem Management, and Change Management modules.
- Good written and
verbal communication skills, able to summarize at a
business level, a technical issue or problem.
Shift:
1st shift (United States of America)
Hours Per Week:
40
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Date Posted
10/25/2022
Views
6
Positive
Subjectivity Score: 0.7
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