Senior Analyst-Systems Engineer

Bank of America · Charlotte, NC

Company

Bank of America

Location

Charlotte, NC

Type

Full Time

Job Description

Job Description:
Production Support team member for Global Banking applications.
Responsibilities include:
  • Respond to requests for application support from business, operations, and interfacing application teams during oncall schedule.
  • Manage incident resolution in production environments for assigned applications.
  • Manage problem tracking and resolution in production environments for assigned applications.
  • Support and perform change tasks per instructions from application teams in production environment.
  • Schedule and Manage infrastructure maintenance activities for production environments.

Required Skills:
  • Unix/Linux operating system knowledge, including ability to navigate and execute commands on servers.
  • Understanding of Oracle Database structure and ability to query data in Oracle Databases using SQL.
  • Understanding of IBM Websphere MQ.
  • Understanding of HTTP protocols and how to make API calls through HTTP.

Desired Skills:
  • Ability to troubleshoot applications, reviewing application logs, data, and other tools applicable to the application.
  • Understanding of Remedy Incident Management, Problem Management, and Change Management modules.
  • Good written and
    verbal communication skills, able to summarize at a
    business level, a technical issue or problem.

Shift:
1st shift (United States of America)
Hours Per Week:
40
Apply Now

Date Posted

10/25/2022

Views

6

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.7
142,000+ Jobs Tracked
12,400+ Companies
1,930 Categories