Senior Application Engineer - HF

Role summary

The Senior Application Engineer is responsible for leveraging domain engineering knowledge and relationships to help customers solving complex engineering problems using Ansys Electromagnetics software (HFSS/SIwave/Q3D/Circuit) and to support regional accounts with significant impact on software revenue.

The role encompasses providing technical support of our customers, engaging in presale activities to support sales campaigns, scoping and delivering professional services to support software growth and helping translate customer requirements into exciting new product features.

Key Duties and Responsibilities

• Apply advanced engineering expertise and knowledge of EM simulation techniques to provide highest level technical support to customers and Channel Partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity.
• Own the customer problems, proactively engage with selected accounts to provide comprehensive solutions. Work independently and contribute to all technical activities throughout the sales opportunity lifecycle, interact with customers to understand their business needs, product design needs and engineering design workflows and articulate Ansys' value proposition.

Gather customer requirements and trends to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product capabilities. Test new releases on industrial problems.

• Participates in internal corporate initiatives to share knowledge and to create best practices, inside the discipline and cross-disciplines.
• Develop simulation best practices, solutions, FAQs for knowledge base

Minimum Education/Certification Requirements and Experience

• Required education and degree type: Masters or PhD in Electrical Engineering/Communication/Electromagnetics or related field.

• Required minimum years of professional experience in relevant engineering domain: 5 years for Bachelors, 3 years for Masters

• In depth use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
• Possesses Subject matter expertise in one or more relevant disciplines within Ansys' business that can be leveraged by other Ansys engineers.
• Strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to a variety of audiences.
• Ability to lead and work on multiple projects which are complex in nature.
• Demonstrated skills in writing and presenting in fluent English.
• Ability to travel up to 50% of time.

Preferred Qualifications and Skills

• Strong knowledge background (know how) on one of the industries listed: photoelectron / Semiconductor / Terminal / Automotive.
• Experienced on scripts or coding with simulation techniques.

• Preferred professional experience in relevant engineering domain of 8 years for Bachelors, 6 years for Masters or 3 years for PhD
• Demonstrated ability to understand business requirements and translate these into an execution plan that delivers value and meets business goals.
• Ability to interact effectively with senior business, engineering managers and/or C-level executives.