Senior Application Support Engineer

About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 155 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

The main purpose of this job is Support systems interfaces, fields, and processes financial processes and new product setup. This role will develop automation utilizing scripting tools (i.e., Puppet) to automate the delivery of the application into the environment or maintain the state of the environment as specified by the application.

Essential Functions

• Provide administration and support of key applications across multiple platforms using leading edge technology
• Provide technical aspects and enhancements of data analytical tools supporting enterprise data warehouse and data lake
• Provide day-to-day support and monitoring of the servers and client applications
• Provide after-hours support
• Manage incidents according to IT policy and procedure
• Analyze and provide root cause analysis on performance and stability data and metrics.
• Collaborate cross-functionally with business users, project managers, application managers, infrastructure teams and other engineers to achieve product and team goals
• Provide recommendations for continuous improvement
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of RDBMS and Python
• Ability to read and write queries in SQL and SQL Server, Oracle, Teradata
• Ability to administer Apache/Linux servers
• Ability to mentor, share skills, knowledge, and expertise
• Ability to work collaboratively with internal and external stakeholders and users
• Strong analytical, problem solving, and live environment debugging skills
• Ability to remediate vulnerabilities identified by security scans
• Ability to work in a dynamic and collaborative team environment utilizing Agile
• Ability to quickly learn and apply new concepts, principles, and solutions
• Ability to demonstrate dependability and commitment to projects and tasks via initiative and ownership
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Bachelor's degree in Computer Information Systems, Computer Science, or equivalent combination of education and experience required
• 5+ years IT experience required
• Experience with GIT integration via TFS required
• Strong SQL skills using various platforms such as Teradata, Oracle, SQL Server, DB2, etc required
• Experience required in Agile methodologies preferred
• Experience with DevOps and Azure preferred

#LI-Hybrid

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Application Support Engineer III & IV job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base salary range is $88,000 to $117,500. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time