Senior AR Analyst (Biller)

Why we're hiring:

WPP is undertaking a wide-ranging transformation across all of its Business Units.

Manage invoice delivery process for a portfolio of Customers within the Billing Team. Effective and conscientious Billing Analyst with a proven track record in a previous billing environment. Extremely Customer focused, strong and clear communicator, resilient and determined individual who is self-motivated as well as team oriented, driven to achieve individual and team targets as set by the Billing Supervisor.

General

• Process weekly billing coordinator activities for a portfolio of Customers as set out by the Billing Supervisor
• Document billing coordinator details by Client. Customer Billing coordinator processes to be kept up to date, and regularly reviewed with the Business Unit and agreed to be accurate between both parties
• Maintain billing coordinator timetables for Customer portfolio, capturing any specific calendar dates relevant to Customer billing coordinator cycles, Intercompany deadlines (aligned to WPP Group Reporting calendars), Customer Fiscal Year requirements, and Business Unit Year End requirements.
• Delivers invoices and Credit Notes to Clients via various channels, such as EDI portals (mail, e-mail etc.)
• Finalize Customer billing delivery in a timely manner, with required supporting documentation, in line with agreed and documented Customer billing processes and timelines and the Global SLA
• Ensure prompt resolution of Billing queries at the earliest, involving all parties required
• Ensure Customer master data records accurately reflect correct Billing coodinating details and agreed contractual terms.
• Assist in supporting Business Units with expertise and guidance regarding billing coordinator process
• Attend Business Unit and/or Customer meetings when requested
• Assist with internal, external or Customer Audits as needed
• Provide holiday and sick cover for colleagues as needed

Weekly 

• Participate in weekly Customer review meetings with Billing Analyst and Business Units to provide status updates as required
• Raise any Invoice delivery issues specific to each customer
• Weekly team meetings to collaboratively review issues and drive resolutions when required
• Provide status updates on invoice delivery’s towards monthly targets

Monthly

• Drive Invoice delivery processes to completion in line with customer timetables

Skills/Experience

• Minimum 2-3 years Billing experience within an International Organization
• Confidence in dealing and building relationships, both internally and externally
• Self-motivated, energetic, and detailed oriented
• Able to work to firm deadlines and calm under pressure
• Well organized with strength in prioritising
• Strong communication skills and ability to handle complexity
• Commercially focused with a strong Customer service approach
• SAP Experience

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We promote a culture of people that do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?