Senior Associate - Business Operations

• Drive cross-functional strategic initiatives from problem definition through execution including tracking outcomes measuring impact and supporting organizational priorities across AI&D
• Develop executive-ready presentations and communications for senior leadership including Board of Directors and C-suite audiences by translating complex technical and operational topics into clear and compelling narratives
• Support organizational operating cadence activities across workforce planning procurement finance governance forums and agile delivery management while identifying opportunities to improve processes tools and ways of working
• Partner with leadership and portfolio teams to support annual and multi-year strategic planning efforts including prioritization roadmap alignment and OKR development and tracking
• Serve as a liaison across enterprise functions including Finance Procurement Legal Risk Compliance and Sourcing to facilitate operational processes and enable effective cross-functional collaboration

• Bachelor's degree in Business Engineering Technology or a related field
• 4+ years of experience in management consulting business operations technology strategy corporate strategy or a related function
• Strong analytical critical thinking and problem-solving skills with the ability to evaluate complex business and technology challenges
• Excellent written and verbal communication skills including experience developing executive-level and C-suite presentations
• Strong project and process management capabilities with the ability to manage multiple priorities and stakeholders simultaneously
• Demonstrated collaboration and relationship-building skills with the ability to influence and earn trust across teams and senior leadership

• Experience supporting technology data or AI-focused organizations or initiatives
• Understanding of strategic planning OKR management financial analysis and operational governance processes
• Experience within the insurance or financial services industry
• Self-starter mindset with strong ownership executive presence and a passion for driving results

What We Do

At New York Life our 180-year legacy of integrity mutuality and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S. we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view investing in people purpose and innovation that endures. Guided by a clear enterprise vision to become a technology- data- and AI-powered company we’re modernizing our platforms rearchitecting experiences and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today technology is amplifying that mission—enabling us to serve clients advisors and communities in more personalized proactive ways. With a diversified business portfolio spanning insurance investments retirement group benefits and direct-to-consumer offerings New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture inclusive teams and a shared belief that when our people thrive so does our company. Here tradition fuels momentum—and your ideas energy and growth power what’s next.

Why Work With Us

New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity humanity and shared success—values that show up in how we work lead and grow. If you want a place where innovation has purpose—build what's next with us.

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