Senior Associate - Client Analytics Services

Veeva

Senior Associate - Client Analytics Services

Reposted 26 Minutes Ago

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Hiring Remotely in Philadelphia PA USA

In-Office or Remote

95K-120K Annually

Mid level

Big Data • Cloud • Healthtech • Software • Big Data Analytics

The software company powering the path to the world’s new medicines.

The Role

As a Senior Associate you'll manage customer success lead customer meetings interpret data to inform marketing decisions and oversee project timelines.

Summary Generated by Built In

Veeva Systems is a mission-driven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC) legally bound to balancing the interests of customers employees society and investors.

As a Work Anywhere company we support your flexibility to work from home or in the office so you can thrive in your ideal environment.

Join us in transforming the life sciences industry committed to making a positive impact on its customers employees and communities.

The Role

Crossix is a business within Veeva transforming healthcare marketing through big data and innovation. We empower the world’s leading pharmaceutical companies to reach the right patients and providers at critical moments. On the Crossix team your work directly contributes to customer success and better patient outcomes by connecting people with the life-changing treatments they need.

We are looking for an experienced analyst to join our Client Analytics Services team. As a Senior Associate you will be the bridge between our industry-specific product and our customer’s strategic goals. You’ll act as a strategic partner to major agencies and brands ensuring every delivery provides clear actionable value with speed.

What You'll Do

Drive Execution: Manage the day-to-day flow of customer success from initial post-sale setup through the renewal cycle

Lead Customer Meetings: Serve as a reliable point of contact for agency and customer teams comfortably leading meetings and presenting findings independently

Data Storytelling: Leverage the Crossix Measurement Suite to interpret data and build clear actionable narratives that inform marketing decisions and highlight product value

Project Management: Oversee delivery timelines and milestones providing clear feedback to internal teams to ensure high-quality on-time deliveries

Collaborative Problem Solving: Use critical thinking and cross-functional collaboration to troubleshoot complex results and answer the customer’s core business questions

Requirements

Experience: 3+ years in an analytical and customer-facing role

Customer Skills: Proven ability to support customer relationships and communicate with external partners

Data Comfort: Experience working with data and navigating problems using data

Analytical Mindset: Strong critical thinking skills and the ability to troubleshoot complex results

Detail Oriented: Exceptional organizational skills and rigorous attention to detail

Travel: Willingness to travel to key customer meetings

Nice to Have

Experience in Life Sciences

Marketing analytics experience

Direct experience with the Crossix Measurement Suite

Perks & Benefits

Medical dental vision and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Compensation

Base pay: $95000 - $120000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.

#LI-Remote#LI-MidSenior

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at [email protected].

Skills Required

3+ years in an analytical and customer-facing role
Proven ability to support customer relationships and communicate with external partners
Experience working with data and navigating problems using data
Strong critical thinking skills and the ability to troubleshoot complex results
Exceptional organizational skills and rigorous attention to detail

Veeva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.

Healthcare Strength—Health dental vision life disability and mental health coverage are provided alongside FSAs wellness programs and fitness stipends. These offerings present a comprehensive healthcare package relative to typical tech benefits.
Equity Value & Accessibility—Equity is a meaningful component of total compensation with RSUs/options cited as part of packages. Engineering examples highlight strong base pay paired with "good RSU + ISO."
Wellbeing & Lifestyle Benefits—Work Anywhere flexibility home‑office stipends wellness programs fitness reimbursements and company‑sponsored events support day‑to‑day wellbeing. A 1% charitable giving allowance further enhances lifestyle and purpose-driven engagement.

Learn more about Veeva's Compensation & Benefits →

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The Company

HQ: Pleasanton CA

6000 Employees

Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation product excellence and customer success Veeva serves more than 1000 customers ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation Veeva is committed to balancing the interests of all stakeholders including customers employees shareholders and the industries it serves.