Senior Associate, Clinical Programs

Maven is the largest virtual clinic for women's and family health, offering continuous, holistic care for fertility and family building through maternity, parenting, pediatrics and menopause. Maven's award-winning digital programs are trusted by leading employers and health plans to reduce costs and drive better maternal health outcomes, as well as enhance DE&I in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has been recognized as Fast Company's #1 Most Innovative Health Company and has grown to 15 million lives covered. Maven has raised $300 million in funding from leading investors including General Catalyst, Sequoia, Oak HC/FT, Dragoneer Investment Group and Lux Capital.
An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 20 workplace and innovation awards, including:

• Fast Company Most Innovative Companies (2020, 2023)
• Built Best Places to Work (2023)
• Fast Company Best Workplaces for Innovators (2022)
• Fortune Best Workplaces NY (2020, 2021, 2022)
• Great Place to Work certified (2020, 2021, 2022)
• Inc. Best Workplaces (2022)
• CNBC Disruptor 50 List (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven Clinic is seeking a creative, mission-driven person to join our Clinical Innovation team. The Senior Associate will play a critical role in helping design, validate, and continuously improve Maven's care model to close gaps and inequities in access to evidence-based care and drive positive member outcomes at scale.
As Senior Associate, Clinical Programs at Maven, you will:

• Research and interpret academic literature and clinical guidelines to identify opportunities to close gaps and inequities in care through digital health services
• Support with primary data collection and exploratory analyses to inform program design in collaboration with Product and Clinical Research
• Monitor and evaluate clinical programs to track performance and identify opportunities for quality improvement
• Clearly communicate program results and updates with cross-functional partners
• Maintain up-to-date documentation of clinical programs and processes, including tracking program changes over time
• Support clinical innovation leadership with high priority, strategic initiatives to evolve Maven's care model and drive outcomes for members

We're looking for you to bring:

• Minimum of 3+ years experience working in healthcare innovation, research, and/or start-up environments
• Strong experience with background research and literature reviews; ability to effectively synthesize research and clinical guidelines into actionable recommendations
• Strong analytic skills and ability to identify key insights to drive efficiency and effectiveness (experience with Looker or other business intelligence tools preferred)
• Excellent written and oral communication and interpersonal skills
• Resourceful, highly organized self-starter with a bias towards action and efficiency
• Trusted, team player looking to drive success in a fast-paced, start-up environment

Preferred Qualifications:

• Knowledge of key trends in the healthcare and health tech industries, particularly in women's and family health
• Experience with human-centered design methods
• Demonstrated ability to work with a relatively high level of independence in a startup and/or virtual care delivery organization including some experience and/or exposure working with clinical leadership

For candidates in NYC, CA, or CO, the salary range for this role is $100,000 - $135,000 per year. You may also be entitled to receive bonus, stock options, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits & Perks:
We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
• Whole-self care through wellness partnerships
• Weekly breakfast, lunch, and get-togethers
• 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
• Udemy, annual professional development stipend, and access to a personal career coach through Maven
• 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
At Maven, creating a safe and inclusive environment for all is our top priority. If you'll be going into our offices or joining company-organized events, please note that Maven requires all employees to be vaccinated against COVID-19 and have received the bivalent booster.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected] . For general and additional inquiries, please contact us at [email protected] .