Senior Associate, Digital Product Management

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And, we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let's lead the way together.

The Senior Associate of Digital Product Management for IT Asset capabilities will collaborate with other Product Managers and partners to develop and manage activities for a product or group of products, align with the product roadmap, and prioritize the Engineering Team's sprint backlog for components of the IT Asset Management vision. The successful candidate is expected to drive the detailed design and participate actively in all phases of the iterative process to deliver expected product outcomes.

Responsibilities may include but are not limited to the following:

• Designs, develops, and manages activities for a product or group of products from product definition and planning through production, release, and end of life
• Serves as the central resource with design, process, development, test, quality, and marketing, throughout all stages of a product's lifecycle
• Manages the features backlog by identifying and prioritizing features and capabilities through direct input with customers, analysts, developers and architects and knowledge of the domain. Ensures user stories and acceptance criteria are well-defined
• Facilitates resolution of risks, issues and changes related to the product development lifecycle
• Involvement includes modifications, upgrades and maintenance of the product or product line
• In partnership with other product managers, prioritizes and maintains a product backlog consistent with expected outcomes. Performs story elaboration and refinement with the team
• Communicates and collaborates to build consensus across stakeholders in crafting the product design
• Reviews and demonstrates functionality with stakeholders and users
• Leads communications, training and marketing related to the product experience
• Partner with other product management teams to ensure seamless, supportable capabilities are developed for our customers while adhering to high quality standards
• Balance customer experience with regulatory compliance, ensuring audit deliverables are met with the least burdensome process
• Partner in complex audits from internal and external agencies related to IT Asset Management

Minimum Qualifications

The successful candidate for this position must be a proven self-starter with the ability to manage multiple priorities for various stakeholders. In addition, the candidate must possess the following qualifications:

• 2+ years of experience in Product Management with proven track record in developing winning product constructs and delivering to an aligned roadmap
• 3+ years working in a large, globally diverse organization is a plus
• 1+ years of audit / compliance experience
• Embraces a customer focused mindset
• Ability to influence others without direct authority and with a focus on creating buy-in
• Experience with rapid and iterative software development methodologies
• Proven track record managing large, complex features or products with multiple partners
• Experience performing technical analysis using input from multiple data sources
• Able to challenge the status quo and drive creative ideas and solutions
• Recognizes the importance of teamwork to achieve objectives
• Adapts to change quickly and easily
• Knows when to escalate decisions and when to make on the spot decisions

Preferred Qualifications

• Proven experience in IT Asset Management, Discovery and/or CMDB
• Knowledge of banking industry and / or applicable laws and regulatory requirements related to IT Asset Management

As part of our diverse tech team, you can architect, code and ship software that makes us

an essential part of our customers' digital lives. Here, you can work alongside talented

engineers in an open, supportive, inclusive environment where your voice is valued, and

you make your own decisions on what tech to use to solve challenging problems. Amex

offers a range of opportunities to work with the latest technologies and encourages you

to back the broader engineering community through open source. And because we

understand the importance of keeping your skills fresh and relevant, we give you

dedicated time to invest in your professional development. Find your place in technology

on #TeamAmex.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.