Senior Associate, Fund Administration (Core IS)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Associate, Fund Administration (Core IS) in Canada.

This role sits within a fast-growing investor services function supporting private market fund administration for real estate and alternative investment clients. You will act as a trusted operational partner to fund managers and their investors, ensuring accurate execution of financial, payment, and investor servicing workflows. Working in a highly collaborative and technology-enabled environment, you will help streamline fund operations while maintaining strong attention to detail and compliance standards. The position offers exposure to complex investor structures, treasury operations, and client-facing responsibilities in a rapidly scaling fintech environment. You will also contribute to continuous process improvements and help enhance the efficiency of internal systems and client workflows. This is a high-impact role for someone who enjoys both operational execution and problem-solving in a dynamic, growth-oriented setting.

You will be responsible for delivering high-quality fund administration and investor servicing support while ensuring operational accuracy and strong client relationships:

• Perform investor servicing and fund administration tasks including investor position setup, workspace review, and data accuracy checks
• Support client fundraising activities by aligning operational execution with client timelines and requirements
• Manage treasury and payment-related processes, including LP contributions, payment tracking, and reconciliation activities
• Investigate payment breaks, chargebacks, and exception items while coordinating with banking partners for resolution
• Monitor client activity and provide feedback to internal teams to improve service quality and platform performance
• Communicate operational best practices to clients while escalating scope or risk issues when necessary
• Identify operational inefficiencies and contribute to process improvements across workflows and systems
• Collaborate cross-functionally to ensure smooth execution of fund administration and investor services activities

Requirements

You bring experience in fund administration or investor services, combined with strong analytical and client-focused capabilities:

• 3+ years of experience in fund administration, investor services, or related financial operations roles
• Strong understanding of financial workflows, investor reporting, or treasury-related processes
• Excellent written and verbal communication skills with a client-service mindset
• High attention to detail with a strong focus on accuracy and quality of work
• Ability to manage multiple priorities in a fast-paced and evolving environment
• Self-starter mentality with the ability to identify issues and drive solutions independently
• Strong problem-solving skills and comfort working through operational ambiguity
• High level of integrity and commitment to doing the right thing for clients and the business
• Experience in real estate private equity or alternative investments is considered an asset

Benefits

• Competitive base salary with equity participation opportunities
• Comprehensive health, dental, and vision coverage for employees and dependents
• Flexible remote-first work environment across Canada
• Flexible time off policy plus paid company holidays
• Generous parental leave, medical leave, and bereavement support
• Retirement savings plan (e.g., 401k or equivalent depending on location)
• Wellness stipends for home office, mental health, and general well-being
• Professional development stipend to support continuous learning and growth
• Access to mental health support, coaching, and therapy services
• Inclusive and collaborative work culture with strong emphasis on ownership and impact