Senior Associate, Network Strategy & Operations

Maven is the largest virtual clinic for women's and family health, offering continuous, holistic care for fertility, pregnancy and parenting. Maven's award-winning digital programs are trusted by leading employers and health plans to reduce costs and drive better health outcomes for both parents and children. Founded in 2014 by CEO Kate Ryder, Maven has supported more than 10 million women and families to date. Maven has raised more than $200 million in funding from leading investors including Sequoia, Oak HC/FT, Dragoneer Investment Group and Lux Capital.
An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 20 workplace and innovation awards, including:

• Fast Company #2 Best Workplaces for Innovators (2022)
• Fortune Best Workplaces NY (2020, 2021, 2022)
• Great Place to Work certified (2020, 2021, 2022)
• Inc. Best Workplaces (2022)
• CNBC Disruptor 50 List (2022)
• Fast Company #1 Most Innovative Company in Health (2020)
• Built In NYC Best Paying Companies (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

We're looking for a stellar Network Strategy and Operations Senior Associate to join our Provider Operations team, driving network expansion, supply forecasting + monitoring and operational efficiency initiatives.
In this role, you will use analytical rigor and balance strategic and operational priorities to help scale our practitioner network. You will develop a strong understanding of supply and demand drivers, Maven's business and pricing model, and the telehealth competitive landscape. You will own end-to-end projects from problem definition through analysis and recommendation, and will closely collaborate with Maven's Data, Finance, Product, and Sales teams to drive network success.
This role is an excellent fit for analytical, self-starters who work through ambiguity to deliver results.
As Senior Associate, Network Strategy and Operations at Maven, you will:

• Own supply monitoring, flagging coverage gaps and recommending actions based on defined Service Level Agreements
• Contribute to network supply forecasting and capacity analysis, working cross-functionally with sales, product, and growth to understand key drivers and inputs
• Support network management and operational efforts, including workforce planning and shift scheduling design
• Collaborate with Finance to develop and implement scalable provider compensation models
• Drive additional strategic projects, including operational efficiency initiatives, competitive intelligence surveys and ad-hoc analyses

We're looking for you to bring:

• 3 to 4 years of experience in 1) consulting or 2) strategy and operations within a high-growth startup or healthcare environment
• Stellar analytical skill set with high Excel/Google Sheets fluency
• Strong, clear verbal and written communication
• Demonstrated ability to manage and document complex operational processes
• Ability to manage high-stakes, cross-functional projects
• Resourceful, highly organized self-starter with a bias towards action and efficiency
• Trusted, team player looking to drive success in a fast-paced, start-up environment
• Experience with Business Intelligence tools, such as Looker

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits & Perks:
We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
• Whole-self care through wellness partnerships
• Weekly breakfast, lunch, and get-togethers
• 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
• Udemy, annual professional development stipend, and access to a personal career coach through Maven
• 401K matching for US-based employees (immediately vesting)

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will also never ask for bank account information (routing, account numbers), social security numbers, passwords or any other sensitive information to be delivered over email, or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected].