Senior Associate Partnerships

• Revenue Expansion: Own and execute against revenue goals tied to partner adoption and commercialized ecosystem usage within our existing customer base.
• CS & Delivery Partnership: Build the engagement framework for how Customer Success Digital and Consulting teams to introduce and deploy partners to existing Narmi customers.
• Partner Commercialization: Define and optimize the pricing models marketing campaigns and "go-to-market" motions for established partners.
• Implementation Alignment: Work closely with Implementation and Delivery teams to streamline the rollout process for FinTech partnerships at the financial institution level.
• Customer Consulting: Identify opportunities to consult Narmi customers on their broader tech stack positioning Narmi’s partners as the preferred solution.
• Account Planning: Collaborate with Account Managers to embed partner solutions into long-term customer success plans and QBRs.

• 6+ years of relevant experience in a high-growth B2B SaaS company (FinTech preferred) specifically in roles focused on implementations account management or partner success.
• Demonstrated experience in implementing and commercializing clients products or partnerships—moving from a signed contract to an integrated partnership and revenue realization.
• Exceptional relationship-building skills with both external partners and internal delivery and customer success teams.
• Strong analytical mindset with the ability to establish track and report on expansion KPIs and partner ROI.
• Experience managing "face-to-face" partner relationships at industry events and on-site meetings with customers and partners.
• Deep understanding of the operational workflows within financial institutions with experience implementing processes that scale across 100+ customers.
• Ability to travel up to 25% for industry events conferences and partner meetings.

What We Do

By providing one unified platform where FI's can manage the end-to-end customer journey Narmi securely drives primacy customer growth and efficiency. We unlock the very latest solutions in account opening and digital banking to allow our customers to reach their goals. Since our founding Narmi has moved billions of dollars and opened hundreds of thousands of accounts for banks and credit unions across the US. As a result our customers have seen meaningful increases in deposits revenues and satisfaction. In fact one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.

Why Work With Us

We're solving problems that have gone on for decades by bringing institutional and consumer banking together. We believe that creating a better online banking experience comes from collaboration and teamwork and we're having a lot of fun doing it.

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