New York Life Insurance Company

Senior Associate - Salesforce Developer

Reposted 15 Hours Ago

New York NY USA

In-Office

124K-177K Annually

Senior level

Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics

The Role

As a Salesforce Developer you will customize Salesforce applications collaborate with stakeholders and ensure optimal performance while leveraging cutting-edge technologies.

Summary Generated by Built In

Location Designation: Hybrid - 3 days per week
As part of Technology you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity streamline processes and create seamless experiences for clients agents and employees. Your expertise fuels innovation agility and growth - driving the company's success.
We are currently seeking a Salesforce Developer to join the Customer & Field Service Experience Agile Release Train (ART) within the Service Experience Value Stream (VS). As a Salesforce Developer you will play a key role in leading the design development and implementation of Salesforce solutions that align with business objectives. You will work closely with technology analysts developers and business stakeholders to customize and optimize our Salesforce platform while also contributing to the broader Customer Service Representative Field Service and Agent Desktop strategy.
What Youʼll Do:

Lead the Salesforce development and provide technical direction for the Service Experience VS.
Develop and customize Salesforce applications using Apex Visualforce Lightning Web Components and other Salesforce technologies.
Design develop test and maintain high-quality software solutions using both front-end and back-end technologies to meet business needs.
Architect evaluate and refine Salesforce applications and infrastructure to enhance scalability security and performance while aligning with business objectives and best practices.
Strong interpersonal skills to work with business stakeholders and technology partners to deliver and enhance new/existing capabilities.
Troubleshoot and resolve issues within the Salesforce and cross-platform environment to ensure optimal performance and user experience.
Optimize the software development lifecycle and enhance Salesforce applications through continuous improvement automation and risk mitigation.
Document and maintain technical artifacts to ensure up-to-date records of application states and system configurations.
Quickly learn and apply new technologies while staying current with the latest Salesforce features best practices and emerging technologies to enhance business solutions and system capabilities.
Foster a collaborative team environment work closely with colleagues to drive innovation and achieve business goals.
Ability to work independently with minimal supervision and deliver high-quality outcomes.

What Youʼll Bring:

Bachelorʼs degree in Computer Science Engineering or a related field of study is required
7+ years of hands-on experience in Salesforce development and administration.
Expertise in Apex Visualforce and Salesforce Lightning (experience with LWC a plus).
Strong understanding of the Salesforce data model security and sharing rules.
Skilled in REST/SOAP API integrations and other Salesforce integration tools.
Proficient in Apex controllers Triggers Batch Apex and programmatic solutions.
Experience working in complex Salesforce environments especially Service Cloud.
Hands-on with declarative tools (Flows AppExchange) and integrations.
Experience with Agentforce Einstein and GenAI highly preferred.
Strong knowledge of ReactJS JavaScript and SLDS framework.
Familiar with cloud platforms (AWS/S3) and storage technologies.
Familiar with Agile methodologies and JIRA.
Strong communication collaboration and organizational skills.
Detail-oriented problem solver who thrives in fast-paced team environments.

Salesforce Certifications:
Must hold three or more mandatory Salesforce certifications:

Salesforce Certified Platform App Builder
Salesforce Certified Platform Administrator
Salesforce Certified Platform Developer
Salesforce Certified Platform Developer II
Salesforce Certified JavaScript Developer
Salesforce Certified Service Cloud Consultant
Salesforce Certified Agentforce Specialist
Salesforce Certified Platform Integration Architect

Optional but highly preferred Salesforce certifications:

Salesforce Certified Platform Data Architect
Salesforce Certified Platform Sharing and Visibility Architect
Salesforce Certified Sales Cloud Consultant

Pay Transparency
Salary Range: $124000-$177000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience skills qualifications and job location. Additionally employees are eligible for an annual discretionary bonus. In addition to base salary employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology- data- and AI-enabled organization we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking collaborative problem-solving and purpose-driven innovation. Here you'll find the rare balance of long-standing stability and forward momentum supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company we offer a place to grow your skills contribute to meaningful work and deliver solutions that matter. Your ideas drive what's next and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce including leave programs adoption assistance and student loan repayment programs. Based on feedback from our employees we continue to refine and add benefits to our offering so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies New York Life is committed to improving local communities through a culture of employee giving and volunteerism supported by the Foundation. We're proud that due to our mutuality we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 92672

Top Skills

Apex

Flow

Generative Ai

JavaScript

Lightning Web Components

React

Rest Apis

Salesforce

Soap Apis

Visualforce

What the Team is Saying

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The Company

HQ: New York NY

12000 Employees

Year Founded: 1845

What We Do

At New York Life our 180-year legacy of integrity mutuality and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S. we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view investing in people purpose and innovation that endures. Guided by a clear enterprise vision to become a technology- data- and AI-powered company we’re modernizing our platforms rearchitecting experiences and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today technology is amplifying that mission—enabling us to serve clients advisors and communities in more personalized proactive ways. With a diversified business portfolio spanning insurance investments retirement group benefits and direct-to-consumer offerings New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture inclusive teams and a shared belief that when our people thrive so does our company. Here tradition fuels momentum—and your ideas energy and growth power what’s next.

Why Work With Us

New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity humanity and shared success—values that show up in how we work lead and grow. If you want a place where innovation has purpose—build what's next with us.