Senior Associate - Scrum Master Enterprise Agile Enablement Team

• Serve as Scrum Master for one or more platform teams delivering enterprise agile tools.
• Facilitate Agile ceremonies in alignment with NYL Agile standards (Sprint Planning Standups Reviews Retrospectives).
• Track sprint commitments dependencies risks and delivery metrics.
• Identify and escalate impediments impacting delivery timelines or quality.

• Support the intake and refinement of requirements for enterprise agile delivery tools.
• Partner with stakeholders to clarify scope acceptance criteria and priorities.
• Maintain well-groomed backlogs aligned to agreed roadmaps and delivery plans.

• Assist in maintaining and executing tool-specific roadmaps aligned to NYL priorities.
• Coordinate delivery activities across design development testing and release phases.
• Support dependency management across teams and shared services.

• Support the development and delivery of training and enablement materials for enterprise agile tools.
• Assist with rollout planning user onboarding and adoption tracking.
• Collect user feedback and support continuous improvement initiatives.

• Provide regular status updates on delivery progress risks and dependencies.
• Support preparation of leadership updates dashboards and metrics.
• Partner with leadership to ensure transparency and alignment.

• Bachelor's degree or equivalent experience.
• 5 years of experience working with Agile delivery tools and frameworks.
• Hands-on experience as a Scrum Master or Agile delivery practitioner.
• Experience with enterprise agile tools (e.g. Jira Jira Align Azure DevOps Rally).
• Strong understanding of Scrum and Agile principles.
• Ability to work across teams and manage competing priorities.
• Strong communication facilitation and organizational skills.

• Scrum certification (CSM PSM or equivalent).
• Experience supporting enterprise platforms or shared services.
• Exposure to financial services or regulated environments.
• Experience supporting training enablement or change initiatives.

• Agile ceremonies are executed consistently and effectively.
• Enterprise agile tools are delivered on time and adopted as intended.
• Stakeholders have clear visibility into delivery progress and priorities.
• Continuous improvements are identified and implemented based on feedback.

What We Do

At New York Life our 180-year legacy of integrity mutuality and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S. we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view investing in people purpose and innovation that endures. Guided by a clear enterprise vision to become a technology- data- and AI-powered company we’re modernizing our platforms rearchitecting experiences and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today technology is amplifying that mission—enabling us to serve clients advisors and communities in more personalized proactive ways. With a diversified business portfolio spanning insurance investments retirement group benefits and direct-to-consumer offerings New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture inclusive teams and a shared belief that when our people thrive so does our company. Here tradition fuels momentum—and your ideas energy and growth power what’s next.

Why Work With Us

New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity humanity and shared success—values that show up in how we work lead and grow. If you want a place where innovation has purpose—build what's next with us.

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