Senior Assurance Analyst

Job Description

At abrdn, our Adviser Vector strategy focuses on empowering advisory businesses to thrive, enabling their clients to prosper. By delivering client-led growth, making business easier, and leveraging our strengths, we aim to foster prosperity for all stakeholders.

About The Role

We are currently seeking a Senior Assurance Analyst to join our Client Assurance Oversight Team. This role focuses on developing strong relationships with key outsourcers, ensuring robust control environments, and overseeing operational activities like corporate actions to drive positive outcomes for our clients and the business.

Key Responsibilities

Outsourcer Assurance and Risk Management:

• Manage day-to-day assurance activities with key outsourcers, escalating and resolving key issues effectively.

• Monitor operational services outsourced to third parties, using data-driven insights to manage risks and expedite issue resolution.

• Act as a key liaison with internal and external stakeholders, influencing and engaging third parties to minimize risks and ensure timely issue resolution.

• Seek assurance over outsourced service controls, assessing risk management effectiveness and ensuring issues are addressed within acceptable risk tolerance.

Performance Monitoring and Reporting:

• Track and monitor third-party performance, holding outsourcers accountable for managing risks and delivering against agreed KPIs and KRIs.

• Provide detailed analysis and assurance over outsourced risks and controls, delivering frequent performance reports to internal stakeholders.

• Ensure compliance with relevant regulatory requirements, including CASS, COBS, SYSC, DPA, and Conduct Risk.

Customer Outcomes and Process Improvement:

• Expedite good customer outcomes by stepping in to resolve issues, concerns, or complex scenarios.

• Lead initiatives to enhance the control environment and improve processes that deliver better customer outcomes.

• Use a proactive and innovative approach to deliver consistent and robust outcomes.

About The Candidate

• Strong analytical skills with the ability to critically assess and challenge existing processes to ensure best practices.

• Comprehensive understanding of relevant regulations, including CASS, COBS, SYSC, and Conduct Risk.

• Commercial awareness and the ability to align oversight activities with strategic business objectives.

• A track record of managing relationships effectively, influencing stakeholders, and driving collaborative outcomes.

• Ability to lead changes that improve customer outcomes or enhance the control environment.

• Proactive in identifying opportunities for improvement and implementing effective solutions.

Our Benefits

There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.

When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

Our Business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients’ changing needs. You can find out more about what we do here.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.