Senior Backend Engineer, Operations

Company Description

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.

Givebutter has been certified as a Great Place to Work® in 2021, 2022, 2023, and 2024, and is the #1 rated nonprofit software company on G2 across multiple categories.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way. 

Givebutter is seeking a talented Senior Backend Engineer with extensive experience in Laravel to enhance our operations. This role will focus on improving systems related to Trust and Safety, internal tooling, reporting, and data integration. You will be part of our SRE team and play a pivotal role in optimizing processes that support our operations and drive efficiency across the organization. 

Why join Givebutter's Engineering team?

• Democracy of code – We value equal contributions from all engineers and foster an environment of open discussion on architecture and ideas.
• Autonomy in work – We keep meetings to a minimum. Engineers have the freedom to manage their own calendars and block out uninterrupted time for focused work.
• Automated CI/CD – Our build and deployment processes are fully automated and hands-off, allowing engineers to focus on problem-solving through code.
• Mission-driven, full stop – You’ll be working with inspiring nonprofits, charities, and organizations that are making a positive impact around the world.

Responsibilities

• Integrate various data tools and services to ensure seamless access to information, supporting data-driven decision-making across the company.
• Implement and support advanced fraud detection and Trust & Safety tools to minimize fraudulent activity across Givebutter.
• Design and develop internal tools that enhance operational efficiency and streamline workflows.
• Integrate our product and backend systems with platforms such as Intercom, Forest Admin, Retool, HubSpot, and others.
• Maintain comprehensive documentation for all systems, APIs, and internal tools to ensure clarity and facilitate future development.
• Take the initiative to outline engineering approaches and collaborate with frontend, design, and product teams to execute features effectively.
• Contribute to improving engineering standards, deployment infrastructure, performance, testing, and code quality.

Requirements

• 6+ years of professional experience in backend development, with a strong focus on Laravel.
• Proficiency with REST API design and integrating multiple services; familiarity with MySQL.
• Experience deploying code at scale in production environments with high code fault-tolerance.
• Strong analytical and troubleshooting skills, with a focus on optimizing internal processes and systems.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
• Experience with managing AWS Infrastructure via Infrastructure as Code is beneficial (Terraform)
• Experience working for a product-led growth company is beneficial

Benefits

Remote Work: Work from anywhere in the United States.

Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.

Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.

401k: We offer access to a retirement planning account for all employees.

Vacation and Holiday: Take up to 15 days of paid vacation time per year plus additional days per year with the company. We also take off all 10+ Federal Holidays and provide 2 floating holidays.

Parental Leave: We offer 12 weeks paid parental leave for both primary and secondary caregivers.

Home Office Stipend: Upgrade your home office with company-sponsored expenses including high-quality laptops, monitors, and modern technology.

Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.

Professional Development: We offer learning and development reimbursement opportunities.

Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.