Senior Benefits Analyst

Ripple is growing and so is our People Team!  We’re looking for a Sr. Benefits Analyst to join our team. 

You will directly impact how benefits are delivered at Ripple and ensure an exceptional employee experience.  The position reports to the Compensation & Benefits Manager, who envisions this role as a strong partner and the go-to person for all things benefits.  This role requires prior experience with high-growth tech companies scaling their benefits programs. The ideal fit has a flexible mindset and is comfortable with ambiguity and change.

This role is based remotely in the US. 

WHAT YOU'LL DO:

• Provide front line support for employee inquiries. Respond to employee inquiries regarding benefits coverages, eligibility, elections, status changes, and other general inquiries.  
• Conduct new hire benefits presentation.
• Coordinate day-to-day benefits processing, including new hire enrollments, life events, terminations, and individual employee benefit reimbursements.
• Ensure the accuracy of all benefits enrollments in the HRIS system so that vendors receive accurate eligibility information.
• Complete regular and ad-hoc audits to ensure employee benefit coverage and payroll deductions are accurate.  
• Ensure effective transfer of eligibility and elections to vendor partners, including management of error reporting and troubleshooting any system or integration issues.
• Facilitate 401(k) and spending account reconciliations.
• Partner with benefits vendors to ensure a positive employee benefits experience and resolve benefits or claims issues.
• Participate in the annual benefits renewal and open enrollment processes, including Workday system and vendor integration updates, and delivery of the open enrollment experience.
• Collaborate with internal resources on cross-functional projects to implement changes or new programs, partnerships, and streamline operations.
• Assist with the research, analysis and evaluation of company-wide benefit plans/programs.
• Coordinate with 3rd party leave administrator and People team/management on leave-of-absence requests and disability paperwork to ensure timeliness and legal compliance. 

WHAT WE'RE LOOKING FOR: 

• 3+ years of experience in HR Benefits administration-related functions in an evolving and high growth environment
• Expertise in global benefit programs including administration, compliance, data analytics, and financials
• Strong knowledge of employee benefits and applicable laws at the federal, state, and local level
• Excellent verbal and written communication skills
• Strong interpersonal skills and ability to maintain effective working relationships with internal and external partners
• Capable of working independently and collaboratively in a fast-paced environment
• Proficient with benefits-related HR systems. Experience in Workday, Google Suite, Microsoft Office, Confluence a plus!
• Strong attention to detail and accuracy, organizational and time management skills.
• Ability to prioritize and maintain flexibility in a fast-paced, changing environment.
• Results driven and solution-focused problem solver