Senior Business Analyst

City/State
Richmond, VA

Overview

Work Shift
First (Days) (United States of America)

Sentara Healthcare is currently seeking a full time

Senior Business Analyst

for Sentara Health Plans Richmond, VA

Job Summary:

This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices.

This position is responsible for supporting the Sentara Health Plan Encounters Team from an analytical and process-based perspective, with primary areas of responsibility to include successfully owning:

• SQL / General Reporting optimization via consumption of business requirements and collaboration with Encounters SMEs.
• Tableau reporting functionality to develop, launch, and maintain robust and actionable reporting for the Encounters Management Team.
• Development, Maintenance and improvements to process flows, standard operating procedures (SOPs) and related documentation.
• Coordination of analysis of current configuration state of Process Tools (EDM / QNXT) to align work efforts to address existing and future Encounters needs with various internal and external IT resources.
• Collaboration on ongoing improvement / maintenance efforts to stand-up a robust UAT Process (scenarios / documentation) for future system / tool upgrades / updates.

Required Education:

Bachelor's Degree required

Job Requirements:

Required: 3 years Analytics, 3 years Healthcare, 3 years Project Management

Sentara Benefits:

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits, https://www.sentaracareers.com/explore-sentara/benefits/

Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!

Job Summary

This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices.

Qualifications:

BLD - Bachelor's Level Degree (Required)

Analytics, Healthcare, Project Management

Skills

Communication, Complex Problem Solving, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Quality Control Analysis, Service Orientation, Technology/Computer

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.