Senior Business Analyst

The Community you will join:

Business Analyst will help set up a team at Airbnb with a focus on building a functional vision and championing the use of data in making key business decisions.

A typical day:

• Build and update dashboards in Tableau and Looker to drive actionable insights and self-service for stakeholders.
• Acts as a consolidation point for all Supply related data analysis needs and data integrity issues. 
• Investigates data quality issues reported by business analysts and finds solutions/fixes
• Collaborates with data engineering and data science to investigate such data issues
• Interfaces with data engineering to drive prioritization and accountability of data needs.
• Build a case for necessary resources within data engineering to support CX data needs.
• Ensures data quality and data integrity to manage CX data assets to be analysis ready. 
• Automate routine reporting to dashboards with advanced filtering and deep dive capabilities. 
• Establish standards for metadata/ taxonomy, metrics, query, reports and scorecards.
• Creates specifications and generates reports and analysis mapping to business needs.
• Provide consultation and lead cross-functional teams to address business issues.
• Directly produce datasets and reports for analysis using databases and reporting tools.
• Push for continuous improvement when it comes to best in class data visualization.
• Ad-hoc reporting and analysis to support key Customer Support initiatives.
• Provide actionable data-driven recommendations to stakeholders’ business questions.

Your expertise:

• A minimum of  years of overall experience. 
• Graduate in Economics, Business, Engineering, or other quantitative focus. 
• Expertise with Tableau with minimum 2 years experience in building enterprise level dashboards. 
• Excellent SQL skills and expertise in Microsoft Excel and various business intelligence and analytical tools.  
• Expert with using Google Suite i.e. Google Sheets, Google Slides. 
• Passion for Data Visualization and driving user adoption of dashboards.
• Impeccable attention and commitment to creating clean reproducible code. 
• Strong analytical capabilities & logic driven mindset. 
• Understanding of data gathering, inspecting, cleansing, transforming, and modelling / diagramming techniques. 
• Excellent time management skills and ability to prioritize work.
• Flexibility to adapt to changing requirements to meet stakeholder needs.
• Ability to thrive in a dynamic environment with a high degree of ambiguity.
• Communication skills with the ability to distill complex subjects to a wider audience.

Our commitment to inclusion & belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.