Senior Business Analyst - Business Integration

Description
Company
SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid multicloud infrastructure solutions to optimize our clients' technology environments. SDI is NMSDC-certified, with a portfolio of clients that includes some of the nation's largest airports, utilities, commercial real estate portfolios, and government agencies. SDI is backed by Abry Partners, a Boston-based sector-focused private equity firm with $5B under management and more than 30 years of experience in the technology market. Visit us at SDIPRESENCE.COM and connect with us on TWITTER and LINKEDIN .

Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we're getting at is it doesn't hurt to take a chance and apply!
Summary
The Senior Business Analyst will collaborate with SDI client teams to ensure we are fully utilizing the capabilities of the EAM System. The consultant will work to provide information regarding current features within the EAM System, how they should be utilized and adopted and how to ensure our processes are aligned accordingly. This role will understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Follows established guidelines/procedures of our SDI EAM Center of Excellence.
Responsibilities

• Work with stakeholders to ensure understanding of key capabilities within EAM System and how they support applicable processes
• Experience with requirements gathering, translating them into epics and user stories
• Work with external clients to create requirements for upgrades of the EAM System platform
• Guide customers on best utilization of EAM System capabilities
• Provide consulting on how to translate business requirements into system requirements
• Work with the EAM Technical team for planning, design, and implementation of relevant modules for our customers
• Participate in all Platform level activities for maintenance and support of the EAM System platform, to include new releases, upgrades, etc.
• Partner with Product Owners in development of Objectives & Key Results (OKRs) to measure operational performance and value driven by the EAM System applications

Requirements

• Minimum of 10 years of combined experience with EAM Systems, performing business analysis, assessing current state business processes, defining future state business processes, and implementing the new business processes. Hands on experience with maintenance and asset management processes ideal.
• Experience with managing and documenting business requirements
• Experience with Waterfall and Agile methodologies for project management
• Bachelor's degree and a minimum of ten (10) years' related experience, or equivalent combination of education / experience
• Experience in leading and facilitating groups and teams
• Ability to build positive relationships and communicate effectively across multiple stakeholders with varying levels of exposure to EAM System, such as senior leadership team, and department heads, etc.
• Communicates with positive impact: excellent leadership, business partnership, negotiation, etc.
• Poise and ability to act calmly and competently in high-pressure, high-stress situations
• Ability to strategically impact operations and effect change without being confrontational
• Detail-oriented, analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills
• Must be able to obtain a badge from the airport

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
COVID-19 Vaccine Statement
This position will be required to disclose their COVID-19 vaccination status.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.