Senior Business Analyst, Collections (Remote Friendly)
Job Description
Mission Lane is revolutionizing access to financial tools to pave a clear way forward for millions of Americans on the path to financial success. We strive to create solutions no one ever has before, to redefine the financial industry for the better. Sound like a mission you could get behind?
Mission Lane is revolutionizing access to financial tools to pave a clear way forward for millions of Americans on the path to financial success. We strive to create solutions no one ever has before, to redefine the financial industry for the better. Sound like a mission you could get behind?
Mission Lane’s Collection team is looking for a Senior Business Analyst to join us. We have offices in Richmond, VA and San Francisco, CA, but are open to considering remote candidates.
The Impact You’ll Make in this Role:
Mission Lane is seeking a data-driven problem solver to join our Account Management Strategy team. This role will have a heavy focus on Loss Mitigation strategy and analytics across credit, product and operational dimensions. You will help us drive world class innovation and experiences with a heavy focus on our most important asset, our customers. As an analyst, you will have real ownership over solving for the challenges facing our business and our customers. You will develop data-driven insight, influence strategy/innovation and deliver real change. Along the way, you will gain exposure to industry veterans across finance, product and software engineering and hone your skills across credit, analytics, operations and technology.
As a Business Analyst on the collections team, you will:
- Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes
- Leverage a combination of data, technology and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed
- Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency
- Continuously analyzing current business and operational data and processes to identify improvement opportunities. Learn fast and act like an owner by proactively seeking out information and solving complex problems
To set you up for success in this role from day one, Mission Lane is looking for candidates who have:
- A love for digging into and manipulating data - you’ll learn all about our business and be able to influence business outcomes
- Strong quantitative, analytical, problem solving and conceptual skills
- The ability to be a true problem solver and effective communicator
- Strong business intuition – you know how to grow a channel and focus on what's important in a world of limited resources where time is critical
- 3-4 years of experience in analytics roles and consumer marketing
- Hustle – you work hard and know how to get things done
- Strong presentation skills - you can find insights and provide clarity to various stakeholders.
- Experience with SQL and Python
- Comfort working in a fast paced environment
At Mission Lane, we’re looking for people who have the courage to take on new challenges. If you need accommodations to perform at your highest potential throughout the application and/or interview process, don’t hesitate to reach out.
We’re committed to ensuring our team members have balance in their lives. Our comprehensive benefits package* provides the support you need to thrive at work and at home.
- Work: An engaging culture with access to training programs and advancement opportunities
- Life: Full health, dental, and vision benefits, Flexible Spending Account (for medical and childcare expenses), paid parental leave, and a 401k Company Match
- Balance: Generous PTO, flexible schedules, a Calm App subscription, and more.
More about Mission Lane:
Mission Lane is based in the U.S., with offices in Richmond, Virginia & San Francisco, California. Founded in December 2018, we’ve rapidly grown to almost 2 million customers.
It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. And by “clear” we mean credit without crazy fees that only increase debt. Most traditional credit card companies either overlook or overcharge this group because they have less-than-prime credit scores or no score at all. We decided this just wouldn’t do.
We understand that everyone doesn’t have the same opportunities. We also know that everyone joins us at different stages of their financial journeys. Providing access to clear credit was a critical first step, but our work isn’t done. We are actively developing new products designed to meet our customers where they are, according to their needs.
We get it - life happens. That’s why Mission Lane is hard at work paving a better way forward.
Just like for our customers, Mission Lane creates opportunities for our employees to learn, grow, and prosper. We strive to create an environment that brings out the best in everyone, everyday.
*****
Mission Lane is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
Mission Lane is not currently sponsoring new applicant employment authorization for this position. And please, no third-party recruiters.
Date Posted
10/07/2022
Views
3
Similar Jobs
Senior Oncology Account Specialist Hematology Fort Worth, TX -
Views in the last 30 days - 0
View Details