Senior Business Analyst, Sales Performance

Equal Opportunity/Affirmative Action Employer including Vets and Disabled
Your role in helping us shape the future:
Intelsat is in the midst of a business transformation, driving the need to innovate and evolve our processes, reporting, and analytics across all business units. We believe innovation is fueled by strong vision, teamwork and collaboration, and a genuine desire to achieve superior results.
If you are motivated and adept at driving process improvements, streamlining workflow, and driving data quality then this is the perfect role. Lead sales process improvements. Measure results to ensure impactful results. Develop KPIs that provide actionable awareness to regional sales teams and business units.
Are you up to the challenge?

• Drive cross-departmental process improvements to our sales processes.
• Lead the Quota process - coordinate with Finance and Sales to define, allocate, and report on Quotas;
• Design, build, and maintain reports/dashboards/KPIs in collaboration the business units and sales regions;
• Create reports and data visualizations based on ad hoc requirements.
• Forecast and report actuals for individual and team sales performance. Highlight key observations to sales leadership;
• Assist with territory management of sales leaders;
• Recommend improvements of sales performance tracking and quota design;
• Act as subject matter expert for questions/inquiries for Sales Incentive Plan related topics.

You should definitely have:

• Bachelor's Degree with at least five years of relevant experience in sales analytics or business/process analysis;
• Experience in accurately manipulating large data sets in Excel and the ability to interpret data points for non-technical audiences;
• Effective verbal and written English language communication skills, with the ability to clearly describe business situations, process gaps, and trends, and present information to audiences across a wide range of roles and functions;
• Excellent interpersonal skills, with the ability to rapidly establish and maintain highly productive working relationships at all levels across the company;
• Proficient computer skills - must be comfortable using CRM tools, service booking applications, spreadsheets, and reporting tools (Tableau);
• Flexibility and persistence - you don't give up at the first sign of challenges;
• Diagnostic thought process - you dig deeper and identify root causes;
• Ability to apply judgment - on when to flag and escalate issues;
• Superior problem-solving skills;
• Process orientation and strong personal quality assurance processes.

It would be nice if you had:

• Salesforce.com admin experience preferred;
• Experience with reporting sales performance;
• Experience working within cross-functional, culturally diverse teams;

What it's like to work with us:
Intelsat is connecting the world and transforming the satellite and inflight connectivity landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including DTO, medical, tuition reimbursement, and training
• Flexible work arrangements
• Fun, diverse, and inclusive culture

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.