Senior Business Architect

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The company is making strategic investments in new merchant products and platforms to allow the company to meet its high-reaching global growth agenda. Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.

Why American Express?

Talk to our people and you'll find out what we're really all about. Open, creative, risk-taking, collaborative, and innovative are just some of the expressions you will hear. It is our people that makes American Express an outstanding place to work.

If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Engineering Director to join us on our mission.

Responsibilities:

It takes teamwork, thought leadership and technical expertise to align business goals with the newest technology.

• Craft and maintain process maps and functions for the supporting technology objects
• Working across teams to understand and document business principles, goals, strategic drivers
• Analyze technology trend and generate concept for digitization, technology platform, product uplift
• Detailing baseline and target business architecture using industry standard modelling techniques and tools
• Defining e2e cross product high level requirements and conceptual solutions in collaboration with the market and product teams
• Partner with Product, Platform Owners, and Solution Architects to ensure solutions align with the overall business and technology strategy
• Seek innovative solutions and opportunities for use or re-use of technical capabilities to support the business teams in growth ideas, cost reduction and streamlined processing
• Collaborate with peer technology and development teams across different locations
• Effectively communicate across teams, technical and business product managers

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

• University Degree in related field or equivalent work experience.
• Significant experience in multiple IT disciplines and with a proven understanding of architectural concepts (business, data, technical and solution) issues and trends.
• Knowledge and understanding of business architecture, applications systems design and applicable programming methodologies.
• Ability to develop a deep understanding of a given business area as well as a strong rapport with business leaders to partner with them and influence technology recommendations.
• Ability to demonstrate technical, functional, leadership and business proficiencies including (but not limited to): Agile Practices, Programming/Software Development, Solution Architecture, System/Platform domain knowledge, and Business Analysis and Modelling.
• Technology knowledge in the legacy, distributed application, networking, real-time and batch-based system interaction.
• Flexibility to work in multiple time zone and demonstrated ability to lead, partner, and collaborate multi-functionally across many engineering teams.
• Deep knowledge of American Express Merchant processes and platforms preferred.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.