Senior Business Consultant

About The Team

The Centric Pricing and Inventory Business Unit is a fast-growing, fast-paced team, with many exciting opportunities for the entrepreneurial-spirited individual who wants to be a part of the most innovative AI-based in-season pricing & inventory solutions in the industry. This team requires a real sense of initiative and autonomy to deal with everyday situations. Centric is aggressively penetrating the fashion/apparel, beauty, and home markets with solutions in Market Intelligence & Trends, and Price & Inventory optimization automation. The ability to deal with customers and handle customer situations will be key. 

Responsibilities

• Work with Pre-Sales consultant to ensure handover of business process blueprint & solution architecture
• function as the subject matter expert within client onboarding projects with regards to in-season merchandize management
• manage identified gaps and change requests throughout the project and keep business blueprint and implementation documents updated
• work with technical and data science teams to deliver the best fitting solution & configuration for the client
• You will formulate and document recommendations to configure the Centric Pricing & Inventory system with attention to a client's wishes.
• Lead the data validation process with technical colleagues and towards the customer
• Train customers and colleagues in Centric Pricing & Inventory applications
• Help clients ensure a smooth internal change management process
• Handover client to Customer Success Manager after successful Go-Live and hypercare
• Provide feedback to Product Management teams for customer enhancements in detailed predefined format
• Visit customers on-site or remotely through web sessions
• Work with customer to develop and execute A/B test plans, including identifying test and control groups, setting up test parameters, and monitoring test results.
• Ensure all customer specific time & effort is being tracked accurately

What You Bring

• You have a degree in business administration or similar
• You have vast experience in retail merchandizing in the fashion & lifestyle industry
• You are solution-oriented with good communication skill and enjoy working with customers
• You feel comfortable in the analytical SaaS environment, as well as on all hierarchical levels in your communication
• Your English skills are business fluent, another language is a plus
• You are familiar with the common Office applications, as well as Business Intelligence tools
• Even if the customers are primarily served remotely, you are willing to travel from time to time
• You enjoy working in a dynamic, diverse and multi-national team
• You enjoy optimizing processes and systems