Job Description
Recognized as the No. 1 site trusted by real estate professionals Realtor.com® has been at the forefront of online real estate for over 25 years connecting buyers sellers and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools Realtor.com® not only makes a significant impact on the real estate industry at large but for consumers navigating the biggest purchase they will make in their life by providing a user experience that is easy to use easy to understand and most of all easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry making the right connections and building confidence through expert guidance.
Senior Business Consultant Dedicated Success at Realtor.com®
Are you an expert relationship builder? Are you experienced at developing deep executive-level relationships with premier strategic accounts? If you want to pursue your professional goals as you help grow an innovative real estate tech company this work is for you. Join us as our newest Senior Business Consultant Dedicated Success and help change the world of real estate one home at a time.
The Senior Business Consultant Dedicated Success is responsible for leading growing and retaining Realtor.com’s most strategic and highest-value customer relationships. In this senior role you’ll manage a portfolio of approximately 25 premier strategic accounts developing deep executive-level relationships that cement Realtor.com as an indispensable business partner. You will provide a personalized high-touch luxury experience overseeing the entire post-sale lifecycle—from strategic implementation and custom training to high-stakes escalations and enterprise-wide renewals. As a strategic leader you will build sophisticated partnerships based on trust data-driven insights and a deep understanding of your customers' long-term business goals.
Top Reasons to Apply:
- Deliver a High-Touch Luxury Experience: Manage an elite portfolio of just ~25 premier highest-value strategic accounts allowing you the bandwidth to build deep personalized executive-level relationships and celebrate key milestones.
- Provide True Bespoke Consultation: Act as an indispensable business partner by diving deep into your clients' unique operations and utilizing data-driven insights to deliver custom strategies implementation plans and best practices.
- Own the Enterprise Lifecycle: Take full ownership of the post-sale journey - from strategic implementation to high-stakes renewals - while traveling (~10%) to engage clients face-to-face and driving long-term revenue retention for Realtor.com's top footprint.
What You’ll Do:
- Build and lead deep strategic relationships with a portfolio of ~25 highest-value strategic accounts establishing Realtor.com as a core business partner.
- Provide a personalized experience for your customers learning their business operations and systems in order to provide them with custom consultation data and best practices for their Realtor.com products and services.
- Engage with customers on a personal level celebrating not only their business milestones but also their personal ones (e.g. birthdays holidays).
- Retain and grow revenue with your customers by managing their post-sale experience. This includes product implementation training ongoing support escalations retention and renewals.
- Travel for conferences events and customer engagement (~10% of your time).
- Execute effectively towards company initiatives set by leadership and corporate OKRs.
- Develop a thorough understanding of all key Realtor.com business processes and products recommending and implementing enhancements that will drive revenue with and improve the experience of high-value customers.
- Communicate effectively with individuals across all levels of the company including Sales Product Marketing Technology Operations and Finance.
- Have comprehensive business knowledge and technical skill on Salesforce Focus Fire and other enterprise systems.
What You’ll Bring:
To be successful in this senior role the Senior Business Consultant Dedicated Success must be a sophisticated relationship builder who excels at navigating complex organizational structures and establishing executive-level connections. You are a strategic self-starter with a proven track record of managing high-stakes priorities and driving revenue growth. You will take full ownership of the success and strategic direction of your book of business ensuring long-term retention and expansion of Realtor.com's footprint within your accounts.
- Bachelor’s degree.
- 10+ years of account management experience specifically focused on strategic enterprise or key major accounts.
- Excellent verbal and written communication skills.
- Ability to work with PCs Internet and Microsoft applications (Word Excel and Outlook).
- Salesforce experience.
- Knowledge of the real estate industry.
- Experience with technical customer support.
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles our employees work three or more days in our offices where they have the opportunity to collaborate in-person adding richness to our culture and knitting us closer together. This is a U.S. based remote role with ~10% required travel.
At Realtor we recognize that attracting the best talent is key to our strategy and success as a company. As a result we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.
The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience industry knowledge technical and communication skills location and other factors that may prove relevant during the interview process. All ranges are location based ranges for positions in other locations may vary based on the local market.
The annual OTE for this position is $145000 - $160000 USD.
How We Reward You:
Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include but are not limited to:
- Inclusive and Competitive medical Rx dental and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com® you’ll bring your full self to work as you innovate with speed serve our consumers and champion your teammates. In return we’ll provide you with a warm welcoming and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us therefore Realtor.com® is an Equal Opportunity Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity and/or expression marital status status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal state or local law. In addition Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Skills Required
- Bachelor's degree.
- 10+ years of account management experience focused on strategic enterprise or key major accounts.
- Excellent verbal and written communication skills.
- Ability to work with PCs Internet and Microsoft applications (Word Excel Outlook).
- Salesforce experience.
- Knowledge of the real estate industry.
- Experience with technical customer support.
What the Team is Saying
Realtor.com Compensation & Benefits Highlights
- Parental & Family Support—Paid parental leave for primary and secondary caregivers is complemented by backup child and adult care lactation support and adoption assistance. Family-building resources and a dependent care FSA broaden support across life stages.
- Inclusive Benefits Coverage—Health plans span reproductive care fertility and family‑building gender‑affirming coverage autism programs telemedicine and mental‑health resources for adults and children. This breadth signals inclusive coverage for diverse needs.
- Retirement Support—A 401(k) with employer match is offered with Traditional and Roth options alongside life/AD&D and disability protections. These elements provide structured long‑term financial support.
Realtor.com Insights
What We Do
We pioneered the world of digital real estate more than 25 years ago. Today through our website and mobile apps we are a trusted guide for consumers empowering more people to find their way home by breaking down barriers helping them make the right connections and creating confidence through expert insights and guidance. For professionals we are a trusted partner for business growth offering consumer connections and branding solutions that help them succeed in today's on-demand world.
Why Work With Us
The way home begins with you. With a diverse team of experts alongside you you’ll help us reach new heights at the forefront of the digital real estate space. Bring your extensive knowledge and deep expertise and collaborate with other passionate visionaries to lead our industry and revolutionize the way people find home in every form.
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Date Posted
06/06/2026
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