Senior Business Data Analyst at Olo

Team: Finance

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular.

We are looking for an experienced analytics professional to join Olo’s central analytics team within the finance organization. Reporting to the Sr. Director of Business Analytics, you will be responsible for supporting the analytic & reporting needs of the Go to Market team. Your work will help drive performance management & key decisions around a complex sales process. As part of a newly formed team, this role will be critical to establishing a new baseline for quality reporting & analysis to drive business insights & unlock growth for Olo.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

Develop & maintain a suite of reporting for Olo’s Go to Market, Finance, & Board establishing new KPIs & leading indicators of success

Develop and maintain SQL queries to extract and analyze data from Snowflake, combining data from multiple systems

Create and manage interactive dashboards using Tableau and Looker to visualize key performance metrics and insights

Conduct deep dive analysis in close coordination with the Go to Market & Finance leadership team to develop an understanding of performance drivers

Monitor data quality & work with stakeholder teams to build & maintain a culture of data hygiene

Assist in troubleshooting data-related issues and implementing solutions to improve data usability and accessibility

Stay current with industry trends and best practices in data analytics, business intelligence, & AI

What We’ll Expect From You

Bachelor’s degree in Business, Economics, Data Analytics, Computer Science, Engineering, or a related field; or equivalent practical experience

5+ years of experience in a Business Analyst or Data Analyst role

Proficiency in SQL for data extraction and analysis, experience with querying Salesforce data a plus

Experience with data visualization tools, specifically Tableau and Looker. Familiarity with DBT is a plus

Strong analytical and problem-solving skills, with attention to detail

Ability to operate with ambiguity when technical requirements may need to be discovered

Excellent communication skills, with the ability to convey complex data insights to non-technical stakeholders

Ability to work collaboratively in a fast-paced, team-oriented environment

Senior Business Data Analyst

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